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The Opportunity:

Reporting to the Director, Data Governance, the Senior Manager, Data Quality is a key member of Symcor’s growing Data & Trust Office. You will play a critical part in defining and implementing enterprise-wide data quality strategies, ensuring accuracy, consistency, and reliability of critical data assets. As a key leader in the team, you will manage data quality operations, oversee tool and control implementations, and champion a data-driven culture. You’ll work closely with business leaders, technology teams, and compliance partners to build scalable governance framework, monitor compliance, and drive continuous improvement in data quality standards.

This is a hybrid role with requirements to be on site 2 - 3 days a week, providing a balance between remote flexibility and in-person collaboration #LI-Hybrid

About The Role:

• Define and execute an enterprise data quality strategy, framework, and roadmap aligned with business priorities and the broader data governance strategy.
• Establish standardized data quality dimensions, policies, thresholds, and business rules across all major data domains.
• Embed data quality practices into business processes, system design, solution architecture, and delivery methodologies.
• Partner with business, technology, analytics, privacy, risk, and security teams to ensure consistent and aligned implementation of controls.
• Translate data quality issues and metrics into clear business impact and remediation priorities.
• Provide guidance on data quality considerations for advanced analytics, reporting, and artificial intelligence initiatives.
• Conduct enterprise-wide data quality maturity assessments and identify prioritized improvement initiatives.
• Monitor industry best practices and emerging trends to ensure the organization’s approach remains current and effective
• Act as the primary point of contact for data quality matters with auditors and third-party assessors.
• Track data quality performance indicators, trends, and risks, and report findings to senior leadership.
• Select, implement, and manage data quality and data observability tools, ensuring integration with metadata, catalog, and lineage platforms.
• Facilitates training and education of stakeholders on their roles and responsibilities, data quality procedures and effective tool utilization
• Ensure critical data elements (CDEs) are defined, monitored, and governed appropriately
• Manage day-to-day operations of the data quality program, including council meetings, issue management, reporting, and communications
• Build, lead, and develop a high-performing data quality team, including hiring, coaching, performance management, and succession planning.
• Foster a collaborative, high-performing culture focused on accountability, innovation, and continuous improvement

What You Need to Succeed:

Education:

• Bachelor’s degree in information systems, Data Management, or a related field, or equivalent education and work experience
• Certifications related to data governance or related fields such as Certified Data Management Professional (CDMP) considered an asset
• Master's degree is a plus

Experience:

• 7+ years in data governance, data management, 3+ years in a leadership or manager role, 6+ years in Data Quality Management & Controls, 4+ years in Data Governance and Ownership Models, 10+ years in Business Enablement & Stakeholder Engagement, 5+ years in Data Platforms / Architecture.

Skill requirements:

• Strong leadership skills with the ability to communicate effectively across all levels, and drive collaboration
• Knowledge of data quality tools and technologies (i.e. Purview, Collibra, Atacama, Informatica), metadata management platforms, and advanced data analysis tools
• Knowledge of industry standards and data management frameworks (i.e. DCAM, DAMA)
• Ability to analyze complex data issues, perform root cause analysis, and implement effective solutions
• Proactive problem-solving skills with the ability to address complex issues and implement long-term improvements
• Familiarity with data privacy regulations, and the ability to ensure compliance with governance practices
• Exceptional interpersonal skills with proven experience in relationship building, influencing, and partnering with both business and technical teams
• Highly motivated self-starter with the ability to flexibly multi-tasking
• Ability to produce measurable business results while working under time constraints