About Symcor

Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know!
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For more information, visit www.symcor.ca

The Opportunity:

In alignment with Symcor's objectives of increasing revenues and growth and through deep understanding of Symcor products, optimize opportunities with existing clients. This role focuses on growing business within the Communications, Pay, and Transform pillars of Symcor’s service offerings. A strong understanding of client communications, digital mail, or statement processing solutions would be a strong asset.

The Inside Sales Representative will work primarily with mid-size volume accounts, supporting business expansion through relationship building, needs assessment, and solution selling. Success in this role will require a combination of sales acumen, product knowledge, and a proactive approach to client engagement.

This is a hybrid role with requirements to be on site 3 days a week, providing a balance between remote flexibility and in-person collaboration.

About The Role:

• Manage a portfolio of assigned client relationships (CRs), primarily mid-size volume accounts, with the goal of maximizing revenue through solution-based selling.
• Develop annual and quarterly account plans and sales forecasts tied to opportunities identified via client engagements and the change request (CR) process.
• Coordinate with internal product, operations, and implementation teams to develop proposals, demos, and presentations tailored to client-specific use cases.
• Regularly engage with key contacts across client organizations, including procurement, operations, and IT, to understand business challenges and match them with Symcor’s solutions.
• Track and report on pipeline, deal progression, and revenue forecasts using CRM tools and sales dashboards.
• Partner with Client Success, Product, and Marketing to ensure alignment of messaging, delivery, and client satisfaction.
• Proactively identify new opportunities by monitoring changes within client accounts and staying abreast of industry trends.
• Support the completion of RFIs/RFPs where applicable for account growth opportunities.
• Maintain a high level of client satisfaction and act as a voice of the customer within Symcor.
  
  

What You Need to Succeed:

Education:

• Bachelor’s degree in Business, Marketing, Sales, or a related discipline, or equivalent work experience.
  
  

Experience:

• 3+ years of inside sales or business development experience, preferably in B2B or enterprise environments.
• Experience working in or selling to financial services, telecom, utilities, or large enterprise clients is an asset.
• Proven ability to consistently meet or exceed individual sales targets or quotas.
• Experience working with cross-functional teams and managing multiple stakeholders in a complex sales environment.
• Familiarity with a solution-selling approach, including identifying client needs and tailoring product messaging.
  
  

Skill Requirements:

• Proficiency in CRM tools such as Salesforce, HubSpot, or Microsoft Dynamics.
• Excellent verbal and written communication skills, including experience delivering client presentations.
• Ability to manage multiple deals at various stages of the pipeline concurrently.
• Strong analytical skills and attention to detail; able to interpret client data and business metrics.
• Collaborative mindset; able to work across teams and contribute to broader sales strategies.
• Comfortable navigating ambiguity and shifting priorities in a dynamic environment.
• High degree of professionalism, business acumen, and client-centric focus.
• Strong organizational and time management skills with the ability to prioritize effectively.
• Experience using productivity tools such as Microsoft Office Suite, SharePoint, and Teams.

What’s In It For You

At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Opportunities to do challenging work and progressively take on greater accountabilities for growth.
• We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.