Product Owner: AI Based Fraud Prevention

About Symcor

Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know!
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For more information, visit www.symcor.ca

The Opportunity:

A great opportunity to join as the team as a Product Owner for AI based fraud prevention! Gather and prioritize product and customer requirements, support the definition of the product vision and strategy and work closely with the development teams to deliver winning products. Talk to customers, understand their problems, and help to define the solutions with the team to validate that we’re building the right things, and carry that through to the delivery and execution required for a successful product launch.

This is a hybrid role with requirements to be on site 3 days a week, providing a balance between remote flexibility and in-person collaboration.

About The Role:

• Guide story creation - ensure that requirements are well and consistently formatted and aligned with product strategy

• Prioritize backlog items – ensure that items are worked on in correct sequence, respecting item value, effort and stakeholder expectations

• Accept stories – ensure that stories are completed as per requirements before they are closed

• Support Architectural Runway – prioritize architectural runway items alongside business items to support the technical objectives of the product
• Engage in requirements gathering activities
• Understand and represent customers and stakeholders and their needs
• Understanding market forces by engaging with Product Management
• Contribute insights and learnings from engagements with stakeholders and customers
• Solicit feedback from customers and stakeholders where required to make product and solutioning decisions
• Balance stakeholder perspectives and priorities to ensure implementation teams have a unified direction
• Elaborate stories where gaps and questions arise during the implementation phase

What You Need to Succeed:

Education:

• Bachelor’s Degree in Business, Computer Science, or a related field

Experience:

• 3+ years in product ownership
• 5+ years working in technology and development products
• Scrum or SAFe certified is a plus

Skill requirements:

• Knowledge, and experience within the financial services industry considered a plus

• Excellent knowledge of, and experience with managing backlogs for digital products

• Excellent knowledge of, and experience with working in an agile product development environment (scrum or SAFe).Experience as Product Owner with products at every stage of the product development lifecycle (from ideation to release)

• Experience in conducting user research and soliciting feedback from customers
• Excellent interpersonal, verbal and written communication and presentation skills
• Excellent facilitation skills to conduct requirements gathering sessions and reviews with stakeholders and customers

What’s In It For You

At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Opportunities to do challenging work and progressively take on greater accountabilities for growth.
• We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.