Chief of Staff

About Symcor

Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know!
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For more information, visit www.symcor.ca

The Opportunity:

A Chief of Staff acts as an air traffic controller for the SVP and their senior team within the Strategy, Product and Innovation Division, an integrator connecting work streams that would otherwise remain siloed, a communicator linking the leadership team and the broader organization, an honest broker when the leader needs a wide-ranging view without turf considerations, and a confidante. They are responsible for orchestrating various elements and uniting them into a cohesive whole, attending meetings on behalf of executives, and arming decision-makers with indispensable knowledge. The role combines comprehensive vision with a detail-oriented approach, including strategic decision-making and minute operational details. Chief of Staff accountabilities include ensuring communication and implementation of the SVP’s vision and goals across departments and alignment across functions.

This is a hybrid role and we do expect that the candidate is available to come in for purpose-driven planned, and ad-hoc meetings such as in-person team collaborations, team events, workshops, etc. based on team needs.

About The Role:

• Oversee daily operations of the Strategy, Product & Innovation team.
• Lead and facilitate internal and external discussions with senior leaders and team members of the Strategy, Product & Innovation Division to establish strategic plans and objectives, identify strategic needs and prioritize areas of focus aligned with the overall Symcor 5-year strategic roadmap and annual strategic planning deliverables.
• Support the Strategy, Product & Innovation executive in the execution of their mandate through the identification and implementation of systems, processes and initiatives.
• Support Senior Leadership Team in meeting their objectives by working as a representative and liaison with key functional groups: sales, IT, marketing, finance, etc.
• Provide support to the SVP and their VPs/teams and cross functional integration teams to ensure seamless operations within the division, acting as the ‘glue’ to this portfolio.
• Facilitate collaboration and achievement of shared objectives and deliverables across the Strategy, Product and Innovation division.

What You Need to Succeed:

Education:

• Bachelor’s degree in business administration, Finance, Economics, or a related field.

Experience:

• 6+ years of experience in a strategic, operational, or project management role, preferably within a professional services industry.
• Experience leading and influencing others and driving cross-functional initiatives.
• Experience working closely with C-suite executives, understanding their needs, and providing strategic support to drive organizational objectives.

Skill requirements:

• Strategic Thinking: Ability to think critically and strategically, with a strong business acumen.
• Project Management: Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Communication: Exceptional verbal and written communication skills, with the ability to influence and engage stakeholders at all levels. Excellent storytelling and presentation skills.
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.
• Organizational Skills: Highly organized, with excellent attention to detail and the ability to prioritize tasks effectively.
• Interpersonal Skills: Strong interpersonal skills, with the ability to build and maintain relationships across the organization.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment, with a proactive and flexible approach to work.
• Comfortable and confident representing the SVP at meetings, engagements, internal functions.
• Technology Proficiency: Proficiency in Microsoft Office Suite, GenAI tools, project management tools, and data analysis software.
• Discretion and Confidentiality: Proven ability to handle sensitive information with discretion and maintain confidentiality in all matters.

What’s In It For You

At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Opportunities to do challenging work and progressively take on greater accountabilities for growth.
• We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.