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Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network. Come build a rewarding career at Rogers and be a driving force behind our success story!

Who we’re looking for:

We are seeking an experienced professional who will be responsible for providing account management and sales coordination. Ideal candidates will enjoy the challenge of working in a fast-paced, ever-changing environment and have the ability to build relationships with multiple stakeholders.

Reporting to the Senior Manager, Rogers Preferred Program this position will be a Brand Ambassador for the Rogers Preferred Program (RPP), collaborating with Dealer channel stakeholders to achieve sales targets and KPI’s.

What you’ll do:

• Manage an assigned account list of new and prospective RPP accounts

• Build relationships with key account contacts, Rogers For Business account executives, and dealers achieve RPP targets and deliver on priorities

• Assist in designing and developing promotions to achieve targeted market share and revenue within territory

• Train and coach Dealer's Associates on Systems, Tools, Promotions and Plans and highlight key differentiators to increase and/or maintain the Rogers Suite of Products for new and existing Rogers customers

• Timely customer issue resolution and response to Dealer's escalations/inquiries

• Analyze sales reports and territory sales breakdown by market/banner

• Gather and provide feedback on market insights and competitive intelligence

• Ensure Rogers products are properly represented

• Monitor inventory levels and report issues and recommendations to Management

What you bring:

• Post-secondary education in a business-related discipline with between 3 and 5 years' experience in the Telecommunications Industry

• Demonstrated technical competence with MS Office - Word, PowerPoint, Excel, Outlook, and other systems and office automation equipment

• Excellent analytical, problem solving, planning, and organizational skills

• Solid interpersonal, communication, and relationship-building skills

• Ability to work independently and as a team member

• Territory management experience is preferred

• Ability to work effectively under pressure in a fast paced environment

• Willingness to work flexible hours to meet changing deadlines

• Must have own vehicle, drivers licence and clean drivers abstract

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

• Paid time off for volunteering

• Company matching contributions to charities you support

• Growth & Development Opportunities:

  • Self-driven career development programs (E.g. MyPath program) o Rogers First: priority in applying to internal roles of interest

• Wellness Programs:

  • Homewood employee & family assistance program o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions o Low or no-cost fitness membership with access to virtual classes

• Our commitment to the environment and diversity:

  • Work for an organization committed to environmental protection o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect:

A 15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (200), Toronto, ON
Travel Requirements: Up to 25%
Posting Category/Function: Sales & Account Management
Requisition ID: 317354

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Customer Experience