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Inside AE, Major Accts Midwest

Rogers Communications

Rogers Communications

Airdrie, AB, Canada · United States
Posted on Oct 16, 2024

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

This position is responsible for augmenting existing relationships in the Midwest region as assigned. Effectively partnering with Midwest Account Executive team to provide support as needed and maximize sales and opportunities. The IAE is responsible to support, negotiate and secure servicing, marketing, conversion and access contracts to increase sales opportunities within the Sales teams and grow revenue, and facilitate and fulfill commitments in those agreements.


What you will be doing:

    • Client acquisition and Support.
    • Cultivate relationships with existing “non-partner” property owners and managers and secure new access and marketing agreements.
    • Ensure SalesForce is updated for new construction opportunities and timelines.
    • Leverage uncontracted account list to research and identify prospects for renewing relationships.
    • Coordinate with Sales and Planning teams on Showhome scheduling.
    • Set up complimentary accounts - VIP Clients & NHC Showhomes.
    • Activation, and delivery of internet hubs for NHC Showhomes.
    • Prepares Marketing Payment Memos as per executed contracts.
    • Provide insight to builders on the evolution of connected home technology, products and services.
    • Help administer life-cycle of project from Planning to Sales (Occupancy).
    • Work closely with network and field sales teams to ensure seamless transition of New Home construction accounts from construction phase to move-in phase, including back-end set up and communication to field teams.
    • Work closely with field sales teams to ensure seamless transition of bulk to tenant pay accounts and sign access/marketing agreements.
    • Participating at regular meetings and fulfil required administrative duties to support the Midwest team.
    • Track and report on occupancy dates from Salesforce and PPM to CMA and Residential Field Sales. Work closely with the planning team.
    • Track and report on 1p to 2p penetration reports in support of residential sales team renewals and upgrades, and NHC penetration after occupancy by agreement type.
    • Budget tracking - Purchase Orders, Invoices, Sponsorship Requests, Cheque Requests & Association Fees.
    • Co-ordinate Client Events - ticket allocations for client hosting, food and drink ordering - ordering and tracking all SWAG.

What you'll bring:

  • 3-5 years experience in a B2B/B2C sales and/or Account specialist or support position.
  • Proven ability to use sales and customer service skills to build customer relationships.
  • Self motivated, results oriented and focussed on exceeding targets.
  • Good understanding of Rogers GPON technology and the new construction build process.
  • In depth knowledge of Rogers cable footprint.
  • Ability to manage multiple projects at one time.
  • Project management skillset will be an asset.
  • Highly organized

What’s in it for you:

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

• Paid time off for volunteering

• Company matching contributions to charities you support

Growth & Development Opportunities:

o Self-driven career development programs (E.g. MyPath program)

o Rogers First: priority in applying to internal roles of interest

Wellness Programs:

o Homewood employee & family assistance program

o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

o Low or no-cost fitness membership with access to virtual classes

Our commitment to the environment and diversity:

o Work for an organization committed to environmental protection

o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 3636 23 St NE (7804), Calgary, AB
Travel Requirements: Up to 10%
Posting Category/Function: Sales & Inside Sales
Requisition ID: 315768

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Corporate