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At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

We are seeking a strategic and collaborative individual for the role of Marketplace Partner Manager. In this role, you will be responsible for managing relationships with healthcare technology and provider organizations that have established integrations enabling their solutions to work seamlessly with the PointClickCare Senior Care platform.

The Marketplace Partner Manager will engage and form meaningful relationships with vendor partners in their assigned Categories, guiding them through our certification and go-live processes and providing ongoing support once they are live to ensure success. The role has a very large “people” component, requiring strong collaboration skills both externally and within PointClickCare's cross-functional teams.

You will have the opportunity to introduce innovative ideas and new technologies into the Marketplace. You will be at the forefront of driving and implementing changes to how information is accessed and shared across the healthcare industry. Your interactions with vendors will provide valuable insights that will help shape use case development in the Marketplace, considering customer demand and vendors' abilities to address industry challenges. You will work closely with leadership to influence the strategy and direction of the Marketplace. Your strong relationship management skills will be crucial in understanding how vendors fit within the broader Marketplace ecosystem.

This is a high-visibility role ideal for someone with a strong background in healthcare technology, program management, and partner engagement, who thrives in a mission-driven environment focused on improving care delivery through innovation. Internally, you will take on the voice of the partner and advocate for partner success through cross-functional efforts. As a key member of the Partnerships organization, you will contribute to the growth and development of the Marketplace model, a key component of PointClickCare's senior care strategy.

To learn about the Marketplace, go to: https://marketplace.pointclickcare.com

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It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

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