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PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

Join us and be part of a team that is making a real impact.

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

12 months

Reporting to the Accounts Receivable Manager, you will be responsible for supporting various administrative tasks relating to the Accounts Receivable process. This may include contacting delinquent customers for payment, various excel based reporting, reconciliation of unapplied payments, fulfilling various customer requests, statement summaries, past due notices, undeliverable mails and customer contact updates and other tasks as required. You will also have the opportunity to work and collaborate closely with cross-functional teams such as Account Services and Revenue.

· Process Customer Statements / Invoice Copies and Supporting Documentation as required

· Facilitate customer master records maintenance to update invoice delivery details

· Update and maintain accurate customer files with all applicable correspondence and report to Management on status as required

· Preparation of monthly account breakdowns and analysis, as required by the Collections team and customers

· Compilation of invoice copies, credits and unapplied payment details, as required by the Collections team and customers

· Preparation of unapplied credit reconciliations by customer, including identification and implementation of improvements to the credit application process

· Manage cash application process for specified invoice types

· Coordination of monthly pre-authorized payments with customers and the Payments team

· Any ad hoc tasks assigned by management

· Currently working towards a Bachelor’s degree in Accounting, Finance or relevant field

· Ability to build relationships and be a proactive team player

· A “Roll-Up-Your-Sleeves” and “Get it Done” attitude is a must

· Strong attention to detail and high degree of accuracy

· Demonstrated ability to excel in a fast paced, high-volume, complex environment

· Excellent computer skills with a strong working knowledge in Microsoft Word and Excel

· Must possess a high level of moral judgment for handling confidential information and monetary transactions

· Strong diplomatic, negotiation and conflict resolution skills in order to handle late payment discussions

· Able to effectively communicate both verbally and in writing

· Strong problem identification and problem resolution skills

· Sound analytical thinking, planning, prioritizing and execution skills

Compensation:

· $22 CAD per hour.

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

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