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AppOps, Lead

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical virtuosos, and high-performance application experts? If so, we want to hear from you!

We are seeking a hands-on Technical Lead to develop and support the creation of modular, reusable solutions that will streamline AppOps processes and workflows. You will lead in fostering collaboration and accelerating innovation for a new product at Interac, championing inner-source principles, promoting a culture of shared ownership and ensuring solutions are well-documented, easily maintainable and accessible for broader team contributions. You will develop tools and libraries that prioritize reusability, enabling rapid integration and deployment across our AWS infrastructure.

You’ll be responsible for:

• Architecting and develop codified, modular and reusable frameworks to streamline AppOps workflows and enable automation at scale

• Actively contribute to the development of tools, scripts and modules that embed AppOps functionality (e.g. logging, monitoring and alerting) directly into application code and build pipelines

• Building and maintaining versioned libraries, templated and automation modules that can be easily integrated into multiple products and workflows

• Developing tools and workflows to automate deployment, testing, monitoring and recovery processes, eliminating manual intervention and improve system performance

• Developing and maintaining high-quality, version-controlled libraries, templated and automation scripts that accelerate operational delivery and reduce redundancy

• Embedding AppOps principles into CI/CD workflows, ensuring deployment pipelined incorporate checks for reliability, performance and operational readiness

• Developing modules that integrate observability practices (metrics, logging and tracing) into the application, ensuring proactive monitoring and faster troubleshooting

• Designing tools and workflows to avoid manual processes, increasing efficiency and improving system performance across environments

• Fostering a culture of knowledge sharing by mentoring team members, contributing to documentation and enabling broader team adoption of developed solutions

• Supporting in the evaluation and enhancement of newly developed solutions for performance, cost efficiency and operational effectiveness

• Collaborating with engineering, operations, and security teams to align on architecture, tooling, and delivery strategies, ensuring AppOps capabilities are seamlessly integrated

You bring:

• 5–8+ years of experience in AppOps, DevOps, or SRE roles, with 3–5+ years in a technical leadership capacity overseeing large-scale, AWS cloud-based applications

• 5–8+ years of experience working with AWS services (e.g., EC2, S3, RDS, Lambda, DynamoDB, VPC, CloudFormation, CloudWatch) to build and maintain highly available, scalable, and secure systems

• 5–8+ years of experience driving cross-functional collaboration (Developers, SRE, QA, and Security) to embed AppOps capabilities into the application code, CI/CD pipelines, and runtime environments

• Demonstrated experience leading Agile and DevOps transformations, driving the adoption of CI/CD pipelines and Infrastructure-as-Code (IaC) best practices to enable fast, reliable delivery

• Proven expertise in Infrastructure as Code (IaC) using Terraform or AWS CloudFormation and the ability to guide teams in adopting reusable, modular, and scalable patterns for cloud infrastructure

• Proven ability to design and implement robust monitoring, logging, and observability frameworks using tools such as Amazon CloudWatch, AWS X-Ray, Grafana, Prometheus, ELK, Dynatrace, and Splunk for proactive issue detection and resolution

• Proficiency in programming and scripting languages such as Python, Go, Java, and configuration tools like YAML to build automation frameworks, reusable modules, and developer-friendly tooling

• Experience integrating CI/CD pipelines using tools like AWS CodePipeline, Jenkins, GitHub Actions, or GitLab CI, with an emphasis on automating testing, deployment, and operational checks

• Demonstrated ability to identify and automate manual processes, leveraging AWS-native services (Lambda, Step Functions, Systems Manager) to improve operational efficiency and resiliency

• Eligibility to work for Interac Corp. in Canada in a full-time capacity

Nice to have:

• AWS certifications: AWS Certified DevOps Engineer – Professional or AWS Solutions Architect are strongly preferred (or similar across Azure, GCP, etc.)

• Certified Kubernetes Administrator

• Site Reliability Engineering (SRE) Certification

• Terraform Associate Certification

• ITIL Foundation

Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Canadian criminal record check;
• Public safety verification;
• Canadian ID cross-check;
• 5-year employment verification;
• Education verification; and
• If applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:

Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.

Core Values: They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you