Product Management for Cross Portfolio Lifecycle Services (Canada GI - Puru Nayak)

IBM

IBM

Product

Markham, ON, Canada

Posted on May 27, 2026
Introduction

At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You’ll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.

Your role and responsibilities

As a Product Manager: Product-Led Growth, you develop a clear product-led growth strategy that helps customers understand the value that the product distinctly delivers. You collaborate closely with Design, Engineering, Marketing, Customer Success, and Product leadership to ensure product outcomes and growth targets are met. Your primary responsibilities will include:

• Develop Growth Strategy: Develop and maintain the roadmap of growth experiments for the product to drive user activation, adoption, conversion, and expanded usage.

• Champion Experimentation Culture: Champion a culture of high-velocity experimentation and learning within the growth team, developing hypotheses and executing tests and experiments to optimize user onboarding and conversion rates.

• Define User Journey: Clarify the target audience and identify critical user activation within the product, create user journey maps, and define key milestones that drive and optimize user adoption and engagement.

• Collaborate on Roadmap: Collaborate with core product management to prioritize product-led items into roadmap, packaging, and pricing to drive user acquisition, adoption, and usage growth.

• Drive Continuous Improvement: Iterate based on experiment results to drive continuous improvement and optimize user adoption and engagement.

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

• Deep Expertise in Product-Led Growth Strategy: Experience with developing and executing product-led growth strategies that drive user activation, adoption, conversion, and expanded usage.

• Experience with Experimentation and Testing: Proven ability to design, execute, and analyze experiments to optimize user onboarding and conversion rates, and drive continuous improvement.

• User Journey Mapping: Experience with creating user journey maps and defining key milestones that drive and optimize user adoption and engagement.

• Cross-Functional Collaboration: Experience with collaborating with Design, Engineering, Marketing, Customer Success, and Product leadership to ensure product outcomes and growth targets are met.

• Product Roadmap Development: Experience with prioritizing product-led items into roadmaps, packaging, and pricing to drive user acquisition, adoption, and usage growth.

Preferred technical and professional experience

• Growth Experimentation Tools: Familiarity with tools used for designing, executing, and analyzing growth experiments, such as A/B testing software, analytics platforms, and data visualization tools.

• Data Analysis Techniques: Knowledge of statistical analysis and data modeling techniques to measure the effectiveness of growth experiments and inform future product development.

• User Feedback Methodologies: Experience with methodologies for collecting and incorporating user feedback into product development, such as user interviews, surveys, and usability testing.

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

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