CP4D Admin

IBM

IBM

California, USA · Texas City, TX, USA

Posted on May 11, 2026
Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

## Key Responsibilities

### Platform Administration & Support (40%)

- Assist in the installation, configuration, and upgrade of IBM Cloud Pak for Data components

- Monitor platform health, performance metrics, and system alerts using CP4D monitoring tools

- Support user onboarding, access management, and role assignments within CP4D

- Help maintain platform documentation including runbooks, procedures, and configuration guides

- Perform routine maintenance tasks such as log rotation, cleanup, and health checks

- Assist in troubleshooting platform issues and escalate complex problems to senior administrators

- Support backup and recovery operations for CP4D metadata and configurations

### Service Management (25%)

- Manage CP4D service instances (Watson Studio, Watson Machine Learning, Data Virtualization, etc.)

- Assist in provisioning and configuring data services for project teams

- Monitor service resource utilization (CPU, memory, storage) and report capacity issues

- Support integration of external data sources and connections

- Help manage service catalogs and deployment spaces

- Assist in service upgrades and patch management

### User Support & Collaboration (20%)

- Provide first-level support for CP4D users and data scientists

- Assist users with platform access, project creation, and resource allocation

- Create and maintain user guides and knowledge base articles

- Respond to support tickets and track issues to resolution

- Collaborate with data engineers, data scientists, and application teams

- Participate in user training sessions and platform demonstrations

### Monitoring & Maintenance (15%)

- Monitor OpenShift cluster health and CP4D namespace resources

- Track storage utilization and assist in capacity planning

- Review system logs and identify potential issues proactively

- Assist in performance tuning and optimization activities

- Support disaster recovery testing and documentation

- Maintain inventory of CP4D components, versions, and licenses

Required education
Bachelor's Degree
Required technical and professional expertise

### Education

- Bachelor's degree in Computer Science, Information Technology, Data Science, or related field

- Recent graduates or candidates with equivalent technical training/certifications considered

### Technical Skills

**Cloud Pak for Data (Foundational)**

- Basic understanding of IBM Cloud Pak for Data architecture and components

- Familiarity with CP4D web interface and administration console

- Knowledge of CP4D services (Watson Studio, Watson Machine Learning, Data Virtualization, DataStage)

- Understanding of CP4D user roles and permissions model

**Container & Orchestration (Required)**

- Basic knowledge of Kubernetes/OpenShift concepts (pods, deployments, services, namespaces)

- Understanding of containerization principles and Docker basics

- Basic understanding of YAML configuration files

**Operating Systems**

- Linux fundamentals (RHEL, CentOS, or Ubuntu)

- Basic shell scripting (bash) for automation tasks

- File system navigation and permissions management

Preferred technical and professional experience

**Databases & Data (Preferred)**

- Basic SQL knowledge

- Understanding of relational databases (Db2, PostgreSQL)

Certifications (Highly Preferred):

IBM Cloud Pak for Data Administrator/Deployment Professional

Red Hat OpenShift Administration (EX280), RHCA, RHCE

CKA, CKAD, CKS

AWS/Azure/GCP Solutions Architect

ITIL, Terraform, Docker certifications

Scripting & Automation:

Shell scripting (Bash, PowerShell) - 4+ years

Python - 3+ years

REST APIs, YAML, JSON

Years of Experience:
3 - 8

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

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