Find your next role
Discover amazing opportunities across our network of companies committed to gender equality in the workplace.
Introduction
At IBM Corporate Headquarters (CHQ) and Other Functions, diverse teams such as marketing, finance, legal, operations, HR, and more work together to keep IBM moving forward. These functions play a vital role in solving complex challenges, supporting our clients’ success, and creating collaborative environments for IBMers worldwide. Working in CHQ and Other Functions means contributing your expertise to a global network that values teamwork, problem-solving, and innovation. You’ll have opportunities to grow your career while helping IBM operate with excellence and scale its impact across industries. With a culture that emphasizes learning, inclusivity, and career development, IBM offers the platform to apply your skills where they matter most. At the heart of our business.
Your role and responsibilities
Role Overview:
The L&K Portfolio Delivery Lead will manage centralized, worldwide Geo/GIC learning consultants and some elements of delivery support for the WW Portfolio education delivery planning and execution to address skill gaps that support business priorities across Geos/GIC. This role grows strong relationships with Business Leaders and their teams to be a credible, trusted, and accountable advisor to solution and drive Portfolio Learning education programs aligned to the broader Portfolio Learning Strategy. Key responsibilities include managing WW quarterly planning and execution, ensuring financial oversight of Geo/GIC allocated budgets (coordinating with Geo/GIC L&K Leads), driving WW strategic deployment of priority initiatives and frameworks, and providing coaching and performance feedback for the team. The role collaborates with the Portfolio Development Lead, the L&K Geo/GIC teams, L&K Shared Services team and the Faculty Shared Service team to provide end-to-end education delivery solutions that meet Geo skills requirements while leveraging common, Global curriculum (and accommodating Geo/GIC-specific needs that are included in the worldwide prioritization process).
Responsibilities:
- Develop learning deployment strategies that align with organizational goals and anticipate future skill requirements. Ensure that learning deployment initiatives support the overall business strategy and contribute to achieving business objectives and outcomes.
- Partner with Global and Geo business leaders, as well as other key stakeholders, to understand business strategies and associated skills plans and ensure learning deployment (in conjunction with L&K Geo / GIC leads).
- Partner with L&K Shared Services Leads to ensure adequate Learning Consultant, Learning Deployment Manager, Event Manager, Virtual Moderator and Faculty capacity for approved learning requests.
- Develop education delivery strategies that will align with business priorities in every Geo/GIC while driving efficiency and consistency.
- Work with Geo L&K Leads to collect geo-specific learning requirements and develop L&K education delivery plans.
- Solution and design WW education deployment roll-out plans for any new programs
- Design, implement and manage WW education deployment frameworks that drive efficiencies and cost savings for programs across Geos/GIC.
- Develop quarterly, WW Portfolio education plans for sign-off by senior stakeholders and L&K Geo/GIC teams.
- Collaborate with other Portfolio Delivery Leads, L&K Geos and cross-functional L&K portfolio teams to plan and deliver integrated education plans for skill-gap results within budget.
- Ensure quarterly budget management by Geo/GIC Learning Consultants for execution on plans versus aligned Portfolio allocations, interlock and communicate regularly with Geo/GIC Leads on budgets.
- Oversee the functional design of reporting by Learning Consultants to support the Global and Geo requirements.
- Assess and report on the global progress of strategic programs prioritized by both stakeholders and the L&K Geos/GIC.
- Governance and Reporting: Ensure compliance with governance processes, track updates, and maintain accurate records in EPD and other reporting systems.
Required education
Bachelor's Degree
Required technical and professional expertise
• Strategic Learning Planning Experience: Deep expertise in developing learning strategies for business organizations, including managing client relationships and identifying business priorities to inform learning initiatives.
• Business Priority Translation: Experience with interpreting business priorities and mapping them to organizational workforce development priorities and learning focus areas.
• Business Impact Analysis: Experience in determining business impact and value measures to evaluate the effectiveness of learning initiatives and ensure alignment with business strategy.
• Learning Program Management: Experience with overseeing and/or instructing learning programs and solutions to ensure successful implementation and achievement of desired business results.
• Strategic Plan Development: Experience in creating executable strategic learning plans for businesses, prioritizing learning initiatives that drive business outcomes.
Preferred technical and professional experience
Required Professional and Technical Expertise:
- Bachelor's Degree
- 10+ years of experience in consulting
- Proven track record executing complex education deployment programs
- Subject Matter Expertise in the respective Service Line/PPD portfolio in order to engage senior business leaders and co-solution education delivery programs
- Extensive experience delivering education programs across traditional, virtual, and connected classroom environments
- Demonstrated experience in building and maintaining relationships with senior leaders and stakeholders
- Experience deploying education solutions across both global and Geo L&K education delivery
- Proven program management skills in complex environments, ensuring successful execution and alignment with organizational goals
- Ability to collaborate across a multi-dimensional matrix, working effectively with diverse teams and stakeholders
- Experience in evaluating, coaching, and supporting learning consultants to plan and deliver high-quality educations programs
- Culturally aware with the ability to adapt to and navigate diverse environments and markets
- Proven ability with data analysis supporting tactical and operational decision making
- Fluent in English
Preferred Professional and Technical Expertise:
- Proven experience managing a shared service function and/or working in a complex, matrixed environment and driving operational efficiency.
- Demonstrated leadership experience in a global role, including people management.
- Proven ability to influence and build effective relationships with L&K Global/Geos and senior business leaders.
- Exceptional written and verbal communication skills, with strong facilitation experience.
- Experience deploying education solutions across both global and Geo L&K education delivery.
- Strong organizational skills with the ability to prioritize and manage multiple projects simultaneously.
- Extensive experience working in cross-cultural, global, and virtual environments.
- Ability to keep multiple projects moving forward in parallel while maintaining focus on key objectives.
- Familiarity with L&K education delivery processes, systems, and tools.
- Good understanding of IBM Consulting and other Gen AI tools
Summary of Key Skills:
• Business acumen
• Strong communication skills
• Critical thinking
• Leadership
• Learning principles
• Large and complex learning program and project management
• Budget development and management
• Senior stakeholder relationship management
• Consulting skills
• Learning strategy and training deployment
• Client satisfaction and business value/impact
• Evaluation and measurement approaches
• Ability to work independently with senior global/geo leaders and their teams
• Motivation and management of global teams
• Use of Gen AI tools.