Delivery Consultant - Expertise Connect (Maximo SME)

IBM

IBM

California, USA · Texas City, TX, USA

Posted on May 7, 2026
Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

IBM Technology Expert Labs – India Centre of Excellence (CoE) is seeking an experienced Delivery Consultant – MAS / Maximo Subject Matter Expert (SME) to join the Expertise Connect (EC) subscription delivery team. The Expertise Connect – MAS SME is responsible for delivering proactive, high‑value technical advisory and lifecycle support to clients using IBM Maximo Application Suite (MAS) across cloud, containerised, and SaaS-based platforms. As part of the India CoE, you will work with global customers and IBM teams, acting as a trusted advisor and ensuring consistent, high‑quality delivery.



Who you are:

  • Takes ownership of subscribed service delivery, act as Single Point of Contact (SPOC)
  • Provide proactive assistance to help clients sustain and optimize their IBM Software infrastructure by providing best practice advisory and guidance.
  • Coordinates delivery of proactive support, skill sharing activities and problem management.
  • Provides clients with the highest level of remote and/or on-site technical direction for specific supported products, including initiatives such as diagnostic coaching, defect and non-defect problem resolution assistance
Required education
Bachelor's Degree
Required technical and professional expertise

Summary:

  • 8+ years Industry experience
  • 5+ years in customer‑facing consulting or SME roles (TAM / Support /Advisory experience preferred)
  • Strong collaboration skills with customers, internal and external global stakeholders
  • Hands-on experience on one or more of IBM MAS Offerings (MAS Manage, Monitor, Health, Predict, MVI, Mobile)
  • Experience in Maximo to MAS migration and modernisation engagements
  • Working experience on RHOCP

Required Professional and Technical Expertise:

• 8+ years Industry experience

• IBM MAS 9.x or IBM Maximo Certified Deployment Consultant (V7 or above)

• Experience of solution design, deployment within Enterprise Asset Management (EAM) domain

• IBM Maximo Consultancy and hands on experience of 7+ years

• Expertise in Maximo System administration and configuration modules, workflow development, Security groups and role‑based access etc.

• Serve as primary contact for Maximo EAM System Users and IT support.

• Experience in test and verify fixes/patches to Maximo EAM System.

• Monitor Maximo EAM System performance; troubleshoot and resolve technical problems.

• Support all Maximo environments, including testing, development, pre-prod, training, and production.

• Hands-on experience with cloud deployments on OpenShift, Docker, Kubernetes

• Operating System: Knowledge of UNIX/Linux platforms

• Database: Knowledge of DB2 is plus

• Familiarity with full software development life cycle (SDLC): Analysis, Design, Coding, Testing, Deploying, Training, Maintaining and Operational Support.

• Familiarity with DevOps and SRE principles

• Familiar with Application Performance Monitoring

General skills

• Excellent analytical, problem solving, articulation, client-handling skills coupled with project/ team leading abilities

• Good communication skills - being proactive about weekly status, update on issues or defects

• Presentation skills - should be able to present ideas/solutions with clarity to team.

• Team Player – Show flexibility to work across technologies/platforms.

• Ownership – Own tasks and outcome

• Excellent Team player – Ability to work with teams.

• Willing to work in different time zones based on client region.

Preferred technical and professional experience

Experience with any of the below are highly desirable:-

• DB2

• Tririga

Years of Experience:
7 - 15

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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