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IBM
Software Engineering, Operations
California, USA · Texas City, TX, USA
At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You’ll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.
As a Site Reliability Engineering Professional, you will specialize in reliability and resiliency with a mix of knowledge and skills in software and systems. You will be responsible for analyzing business needs, problem determination, advising, designing, building, testing, deploying, and maintaining well-engineered information systems and ecosystems. Your primary responsibilities will include: • Analyze Business Needs: Analyze business requirements to identify areas for improvement and provide recommendations for enhancing system reliability and resiliency. • Design and Build Systems: Design, build, test, and deploy changes to ensure the maintenance of well-engineered information systems and ecosystems. • Problem Determination: Identify and determine the root cause of problems, providing solutions and implementing changes to prevent future occurrences. • Advise on System Maintenance: Provide expert advice on system maintenance, ensuring that systems are running smoothly and efficiently. • Deploy and Test Changes: Deploy and test changes to ensure that they meet business requirements and do not negatively impact system reliability.
• Software and Systems Knowledge: Exposure to software and systems engineering principles, with an understanding of how to design, build, test, and deploy reliable and resilient systems.
• Problem Analysis and Solving: Experience working with problem determination techniques, analyzing complex issues, and providing effective solutions to improve system reliability and resiliency.
• System Maintenance and Deployment: Exposure to system maintenance and deployment practices, including testing and validation to ensure smooth and efficient system operation.
• Business Needs Analysis: Experience working with business requirements analysis, identifying areas for improvement, and providing recommendations for enhancing system reliability and resiliency.
• Information Systems and Ecosystems: Exposure to designing, building, and maintaining well-engineered information systems and ecosystems, with a focus on reliability and resiliency.
• Advanced Scripting Skills: Exposure to advanced scripting languages, such as Python or Perl, to automate system maintenance and deployment tasks.
• Cloud Computing Knowledge: Experience working with cloud computing platforms, including designing and deploying scalable and resilient systems.
• IT Service Management: Exposure to IT service management frameworks, such as ITIL, to ensure alignment with industry best practices for system maintenance and deployment.
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.