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IBM
IT
Dublin, Ireland
At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.
As a Red Hat Digital Technical Specialist (Account Solution Architect), you will be passionate about understanding what drives success for customers across many varied industries; have an ability to translate this into a technical solution; clearly articulate the business value to the customer; and collaborate to effectively prove how our market-leading software solutions provide benefit and solve business challenges.
You will specialize in Red Hat Solutions. You will collaborate with the Sales and Partner Ecosystem teams to discover the customer’s business and technical objectives and help them invest in the right solutions from the Red Hat and Partner Ecosystem portfolio.
You’ll be expected to handle a range of customer conversations, from introductory discussions on our solutions to mapping architectural and technical details specific to the customer’s environment. As the Red Hat Digital Technical Specialist (Account Solution Architect), you will coordinate the efforts of other Red Hat technical staff to design solutions and ensure customer adoption and satisfaction. You’ll need to have excellent communication skills, as you'll be a crucial part of the first impression our customers have with Red Hat. Finally, you’ll want to have a passion for open source, and a balance of technical expertise with business acumen.
What You Will Do:
● Gain an in-depth understanding of our customers' business goals, technical objectives and IT environments.
● Collaborate with Sales, Customer Success and Partner Ecosystem teams to assess the potential application of Red Hat and Partner solutions.
● Provide pre-sales technical leadership for the development and implementation of complex solutions and services.
● Develop strategic relationships with our customers to become a trusted advisor.
● Deliver proof of value to our customers and partners through presentations, demonstrations, workshops and pilot projects.
● Research and write the responses to technical sections of RFIs, RFPs and RFQs.
● Coordinate the technical efforts of other Red Hat resources like Product Specialists, Support and Professional Services.
● Deliver compelling recommendations that result in the closing of new sales.
● Own and meet a Technical Win quota and perform regular reviews and reports about the opportunities you are working on.
● Share your expertise by contributing to documentation (e.g., wikis, quick-start guides, blog posts and white papers), developing reusable assets (e.g., demonstrations, workshops) and presenting at customer events.
• Advanced Red Hat Certifications: Exposure to advanced certifications such as Red Hat Certified Engineer (RHCE) or Red Hat Certified Architect (RHCA) can be beneficial in this role.
• Cloud Computing Knowledge: Experience working with cloud computing platforms, including hybrid and multi-cloud environments, can be advantageous in delivering Red Hat solutions.
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
For additional information about location requirements, please discuss with the recruiter following submission of your application.