Enterprise Automation Engineer

IBM

IBM

Software Engineering

Guadalajara, Jalisco, Mexico

Posted on Apr 23, 2026
Introduction

We are seeking an Enterprise Automation Engineer to design, build, and operate scalable automation solutions using Ansible Automation Platform, Terraform, and ServiceNow. This role focuses on creating end-to-end, governed automation workflows that unify compute, network, security, and platform services, enabling reliable infrastructure delivery and operations at enterprise scale.

The ideal candidate understands the difference between task-level automation and true IaC-driven orchestration, and is passionate about building reusable, secure, and auditable automation foundations.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

• Design and implement end-to-end automation workflows across compute, network, identity, and security domains.

• Develop and maintain Ansible playbooks, roles, and collections aligned with enterprise standards.

• Build and evolve Terraform modules for repeatable infrastructure provisioning.

• Integrate automation with ServiceNow or ITSM platforms for approved, auditable request-to-deploy pipelines.

• Partner with platform, security, and operations teams to ensure automation is secure and production-ready.

• Support Day-2 automation including remediation, scaling, and compliance workflows.

• Contribute to automation standards, documentation, and reusable patterns.

Required education
Bachelor's Degree
Required technical and professional expertise

• Strong hands-on experience with Ansible Automation Platform (Controller/AWX, inventories, RBAC).

• Strong hands-on experience with Terraform and modular IaC design.

• Solid understanding of Infrastructure-as-Code principles and lifecycle management.

• Experience automating infrastructure services such as compute, networking, DNS/IPAM, and identity.

• Proficiency with Git-based workflows (PRs, branching, peer review).

• Experience integrating automation with ServiceNow ITSM

Preferred technical and professional experience

• Experience operating automation in enterprise or regulated environments.

• Exposure to hybrid cloud architectures (AWS, GCP, Azure, VMWare, OpenShift)

• Experience with event-driven automation or operational remediation workflows.

• Familiarity with security best practices including secrets management and least privilege.

• Experience working in a federated automation model.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

Important Notice to Candidates

IBM does not charge any fees or request any kind of payment from candidates to participate in its recruitment processes. This includes, but is not limited to, application fees, costs for sending documents, or any payment related to the application or interviews. If you receive any request for payment in the name of IBM, we strongly recommend that you do not proceed and report it immediately through the company’s official channels.