L1+ Network Engineer

IBM

IBM

IT

Navi Mumbai, Maharashtra, India

Posted on Apr 22, 2026
Introduction

At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability.

Your role and responsibilities

a) Will be responsible for monitoring and maintaining all network
devices/links at the data centres/ disaster recovery sites
b) Fault Management for Network related issues at DC/DR/NDR
site : trouble ticket initiation, follow up problems till resolution and
escalation (if required)
c) Perform network related changes on network devices as per
role and accessibility defined in SOP issued by the bank
d) share daily report of device health status and configuration
changes from the tool used by the bank
e) share reports on any alarms/events in all network devices in
data centres
f) Provide inputs to L2 engineers for issue resolution, consulting,
IT infrastructure planning and change management.
g) Escalate the issue to L2 engineer in case issue not resolved
h) Coordinate with Data Centre team for issue resolution and
activities
i) Maintain the inventory of network devices of DC/DR Network
j) Participate in DR Drills
k) Any Other work assigned by bank regarding network

l) should be able to do cabling work for DC, DR & NDR (like
crimping / cable routing etc.)
m) Co-ordinate with service providers
n) Should keep updated Architecture diagram of DC/DR including
LAN ports details

Valid CCNA/JNCIA Routing and Switching or equivalent
associate level certifications.

Required education
Associate's Degree/College Diploma
Preferred education
Associate's Degree/College Diploma
Required technical and professional expertise

• Exposure to Networking Products: Familiarity with installation, maintenance, and repair of Networking products, such as Cisco, Juniper, and Teradata. • Understanding of Technology and Software: Knowledge of operating systems, associated software, and the functions and capabilities of Networking equipment. • Experience with Technical Support Tools: Familiarity with IBM tools, such as Cognitive Support Platform (Salesforce) and Watson Einstein Analytics, to drive automation and improve effectiveness of client operations. • Basic Understanding of IT Engineering: Knowledge in areas of installation, customization, operation, recovery, tuning, and information technology engineering. • Exposure to Hybrid Cloud Environments: Familiarity with onsite Infrastructure Services, maintenance, and consultancy for Hybrid Cloud client environments.

Preferred technical and professional experience

• Familiarity with IT Service Management: Exposure to IT service management principles and practices, including problem and incident management, is beneficial for this role.

Years of Experience:
3 - 5

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

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