Solution Sales Senior Specialist - ServiceNow

IBM

IBM

Sales & Business Development

Riyadh Saudi Arabia

Posted on Apr 15, 2026
Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partner ServiceNow, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As a Solution Sales Senior Specialist - ServiceNow, you will ensure profitable winning solutions by building and enabling solutioning teams that co-create, shape, and design innovative solutions that maximize client strategies and help drive growth for IBM Consulting. You will leverage global learnings, market insights, and ServiceNow expertise to build eminence and guide critical solutions that tie client strategies to IBM strategies to optimize business outcomes.

Your primary responsibilities will include:

• Drive Solution Excellence: Develop and enable solutioning teams to co-create, shape, and design innovative solutions that meet client needs and drive growth for IBM Consulting.

• Balance Competitiveness and Deliverability: Ensure solutions are competitive while maintaining healthy margins for IBM and delivering value to clients.

• Foster Client Relationships: Build credibility, trust, and lasting client relationships through effective solutioning and delivery.

• Apply Solutioning Standards: Ensure solutioning standards, models, best practices, and expertise are applied to solutions to maintain E2E integrity.

• Innovate Across Partner Ecosystem: Further IBM's market eminence by innovating across our partner ecosystem and driving business outcomes.

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

• Deep Expertise in Solution Development: Proven experience in developing and enabling solutioning teams to co-create, shape, and design innovative solutions that meet client needs and drive business growth.

• Experience with Global Market Insights: Demonstrated ability to leverage global learnings, market insights, and Service Line expertise to build eminence and guide critical solutions that tie client strategies to business outcomes.

• Solutioning Standards and Best Practices: Experience in applying solutioning standards, models, best practices, and expertise to solutions to maintain end-to-end integrity.

• Complex Solution Delivery: Proven experience in delivering complex, multidiscipline solutions that drive business outcomes and meet client needs.

• Eminence Building in Partner Ecosystems: Experience in innovating across partner ecosystems to further market eminence and drive business outcomes.

Preferred technical and professional experience

• Global Market Insights: Deep understanding of leveraging global learnings, market insights, and ServiceNow expertise to build eminence and guide critical solutions that tie client strategies to business outcomes.

• Solution Eminence Building: Experience in innovating across partner ecosystems to further market eminence and drive business outcomes, with a focus on optimizing business results.

• Multidiscipline Solution Delivery: Proven ability to deliver complex, multidiscipline solutions that drive business outcomes and meet client needs, with a focus on maintaining end-to-end integrity.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

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