Team Lead (RPO)

IBM

IBM

quezon, philippines

Posted on Apr 7, 2026
Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

The Team Lead will oversee a team handling recruitment and responsible in addressing candidate queries and HR concerns. This will involve working closely with Delivery teams and client SMEs thus, there is a need for this person to become an expert in the end-to-end recruitment process and understand the impact of actions throughout the overall recruiting process on downstream HR processes. This is a great opportunity for someone with excellent organizational and communication skills, who is passionate about recruitment administration and wanting to grow into a Delivery Manager role.


Key Responsibilities:

  • Managing a team to deliver a positive candidate experience in screening and overall recruiting and onboarding process on time to avoid delays.
  • Work within predefined recruitment processes while monitoring that process to identify, recommend areas, improve and to ensure best practices at all times
  • Identify and implement new and/or better processes in partnership with the TA Delivery teams
  • Meet weekly/monthly/quarterly production goals and targets as set by the management team
  • Utilize Applicant Tracking System (and other program tools)
  • Participate in client meetings at the direction of the management team
  • Be accountable for keeping the Service Now (SNOW) system accurately updated at all times
  • Perform other miscellaneous duties as required by management
Required education
Bachelor's Degree
Required technical and professional expertise
  • At least 4+ years experience in local recruitment and/or RPO setting
  • At least 2+ years experience leading/managing team of recruitment professionals
  • Proficiency in Word, Excel, PowerPoint, Internet and database applications
  • Recruitment Process Outsourcing (RPO) experience is a plus
Preferred technical and professional experience

• Business Process Improvement Knowledge: Exposure to business process improvement methodologies and techniques, including identifying areas for improvement and implementing changes to drive efficiency and effectiveness. • Senior Stakeholder Engagement Experience: Experience working with senior stakeholders, including presenting data-driven insights and managing expectations to drive business outcomes. • Analytics and Reporting Familiarity: Familiarity with analytics and reporting tools and techniques, including data analysis and interpretation to inform business decisions.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

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