IBM Content Manager 8 (CM8) is a core enterprise content management (ECM) platform that enables organizations to securely manage, store, and retrieve mission‑critical digital content at scale. CM8 supports complex workflows, high‑volume document processing, and enterprise‑grade availability across industries.

As a Software Developer Engineer on the Content Manager 8 team, you will design, develop, enhance, and maintain key components of the CM8 product. You will work on Java and C++‑based server components, APIs, integrations, and platform services that form a critical part of IBM’s ECM middleware stack.

This role is focused on product development and engineering excellence, including new feature development, defect resolution, performance improvements, and long‑term maintainability of the codebase. You will collaborate closely with architects, product management, quality engineering, and support teams to deliver robust, scalable, and secure software used by enterprise customers worldwide.

You will gain deep expertise in CM8 internals, including Library Server, Resource Manager, APIs, workflows, and database integrations, while working with modern development practices and tools.

Your role and responsibilities

Design, develop, maintain, and enhance Java and C++ components across multiple platforms.
Implement new product features, enhancements, and architectural improvements aligned with product roadmaps.
Debug complex defects, analyze root causes, and deliver high‑quality fixes through the full development lifecycle.
Participate in code reviews, design discussions, and technical decision‑making to ensure code quality and maintainability.
Optimize performance, scalability, and reliability of CM8 components.
Work across application server, database, and content repository layers to develop and troubleshoot end‑to‑end solutions.
Contribute to development of custom plug‑ins, event handlers, and user exits.
Support CI/CD pipelines, build systems, and development tooling used by the CM8 engineering organization.
Collaborate with QA, Support, and Operations teams to transition fixes and features smoothly into production.
Provide technical guidance and mentorship to junior developers and new team members.
Contribute to architectural documentation, design specifications, and technical knowledge repositories.
Participate in design reviews, sprint planning, and backlog grooming activities.
Develop and maintain technical documentation, design artifacts, and developer‑focused guides.
Ensure delivered code meets IBM standards for security, reliability, and enterprise readiness.
Contribute to continuous improvement of development processes, tools, and engineering practices.

This job can be performed anywhere in the United States

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

5+ years of hands‑on software development experience in enterprise‑grade products.

Strong proficiency in Java and C/C++ as a full‑time software developer.

Solid understanding of software development lifecycle (SDLC), design patterns, and object‑oriented principles.

Experience with Windows, Linux, and UNIX operating systems.

Familiarity with WebSphere Application Server (WAS).

Preferred technical and professional experience

Experience with CM8 deployments.

Over 5 years of hands-on experience with CM8 configuration, including item types, workflows, ACLs, and storage policies.

Exposure to enterprise content management (ECM) ecosystems including integration with external systems.

In-depth knowledge of IBM Content Manager v8 architecture, including libraries, resource managers, and database design.

Strong understanding of Content Manager eClient, IBM Content Navigator, and CM APIs.

Experience with CM8 APIs, including Java API, C++ API, and Web Services.

Experience with Library Server and Resource Manager, configuration best-practices for scale and issue resolution.

Knowledge of LDAP

Experience in using WebSphere and DB2 logs and related debug toolchain for diagnostics in both application and data tier of the CM8 application.

Experience supporting customers with enterprise-grade CM8 deployments with high availability and meeting SLA requirements.

Exposure to enterprise content management (ECM) ecosystems including integration with external systems.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

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