Find your next role

Discover amazing opportunities across our network of companies committed to gender equality in the workplace.

Sr Engagement/Project Manager- Apptio (IT Finance)

IBM

IBM

Accounting & Finance, IT, Operations
Heredia Province, Heredia, Costa Rica
Posted on Apr 2, 2026
Introduction

IBM Apptio is the CIO’s business management system. We build advanced data and analytics applications that help all IT leaders understand and make informed decisions about their technology investments, capitalize on the cloud transformation and drive innovation within their organization. Our TBM and FinOPs solution experts believe deeply in IBM Apptio's potential to lead our market and disrupt the IT industry daily. We are passionate about what we do and are driven by a common mission to support and elevate the role of CIOs within their organization. We are team players with an entrepreneurial spirit and an eye on results. We work in a highly collaborative and agile environment where we strive to continuously improve.

Your role and responsibilities

At IBM, our Project Managers play a pivotal role in leading and coordinating project teams to ensure the successful delivery of projects. As a Project Manager for our premier Software Development Location, you’ll be at the forefront of driving project direction, defining metrics, and managing performance to meet client expectations. Join our dynamic team shaping the future of AI-infused management features for hybrid cloud solutions. Key Responsibilities:
* Contract Financial Management: Oversee billing, forecasting, backlog certification, accounts receivable, and dispute resolution.
* Project Monitoring & Reporting: Establish control logs and report on financial status, schedule, risks, and issues to the Project Lead and IBM Management.
* Risk & Issue Management: Conduct risk analysis, report exposures, and resolve problems related to claims and work items.
* Cross-Functional Collaboration: Work closely with the Quote to Cash team on invoicing, AR, and disputes. Manage and reconcile customer and vendor purchase orders.
* Process Improvement & Audit: Audit procedures to identify opportunities for increased efficiency and continuous improvement.

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

* Project Leadership: Proven ability to manage complex enterprise system initiatives, ensuring delivery within defined scope, budget, and timelines.
* Enterprise Systems Consulting: Expertise in packaged application implementations and data analysis projects, with skill in translating complex requirements into practical solutions.
* Client Engagement & Executive Communication: Strong capability to build trusted relationships, lead discussions with senior management, and act as a subject matter expert.
* IT & FinOps Knowledge: Solid understanding of IT financial management practices (budgeting, cost allocation, CAPEX/OPEX) and operational knowledge of infrastructure domains such as data centers, networks, virtualization, and storage.
* Analytical & Communication Skills: Critical thinking, problem‑solving, organizational strength, and effective communication for cross‑functional teams and executive presentations.

Preferred technical and professional experience

* Specific knowledge and application of IT services, FinOps, financial management including budgeting, cost allocations, capital & operating expense handling, program portfolio management, and application / infrastructure support.
* Operational knowledge of IT infrastructure domains including data centers, network / communications, server utilization, virtual environments, storage, and application development & maintenance.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.