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IBM Delivery Consultant

IBM

Austin, TX, USA

Posted on Mar 28, 2026

Introduction

At IBM Expert Labs, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact. Success in Expert Labs is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society.

Joining the Expert Labs team means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best running and growing their business.

Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.

Your role and responsibilities

As a Delivery Consultant specializing in Expert Labs services for IBM's Power Portfolio, you will provide world-class infrastructure services for clients based on IBM Power servers running its AIX and/or Linux operating system. You will work with IBM clients and partners to deliver tailored solutions utilizing IBM's Power Portfolio. Your primary responsibilities will include:

Deliver Infrastructure Solutions: you will apply your technical expertise to ensure high-quality delivery of world-class infrastructure services for clients. In addition to your technical skills, you'll leverage your consultative skills (such as problem solving, communication & service orientation).
Implement Expert Labs Services: Apply your knowledge of IBM's Power Portfolio to implement Expert Labs services that meet client needs and expectations.
Support Client Systems: Support client systems running AIX and/or Linux operating systems on IBM Power servers, ensuring smooth operation and resolving issues as needed.
Collaborate with Clients and Partners: Work closely with clients & partners to understand their needs and deliver tailored solutions that address real business challenges.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

Exposure to AIX and Linux: Familiarity with AIX and Linux operating systems, including installation, configuration, and troubleshooting on IBM Power servers.
IBM Power Servers: Knowledge of IBM Power server architecture, including hardware and software components, and understanding of their setup and maintenance.
Understanding of Infrastructure Services: Exposure to delivering infrastructure services solutions, including designing, implementing, and managing IT infrastructure for clients.
Hands-on experience with generative AI tools and prompt-based workflows to research information, draft content, summarize data, troubleshoot problems, accelerate routine tasks or write code.
Interact with clients & partners: Strong communication and interpersonal skills, with the ability to interact professionally with customers, understand their needs, and explain technical concepts clearly.
Bachelor's Degree in Computer Science, Informatics, System Engineering or related fields.

Preferred technical and professional experience

AIX and Linux Troubleshooting: Exposure to advanced troubleshooting techniques for AIX and Linux operating systems on IBM Power servers, including problem determination and resolution.
IBM Power Server Optimization: Experience working with IBM Power server optimization techniques, including performance tuning and resource allocation.
AI tooling: Curiosity and willingness to experiment with emerging AI tools and incorporate them into daily workflows to improve speed, quality and consistency of work.
Expert Labs Methodologies: Familiarity with Expert Labs methodologies and tools, including their application in delivering tailored solutions to clients.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

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