Storage RPQ manager

IBM

IBM

Guadalajara, Jalisco, Mexico

Posted on Mar 25, 2026
Introduction

The Storage RPQ administrator is responsible to manage RPQs (Request for Price Quotation) across the portfolio by providing technical support for product configuration, testing, product features and Subject-Matter-Expert input, providing support to sales personnel for closing the deals.

Your role and responsibilities

The Storage RPQ administrator is responsible to manage RPQs (Request for Price Quotation) across the portfolio by providing technical support for product configuration, testing, product features and Subject-Matter-Expert input, providing support to sales personnel for closing the deals.

As RPQ administrator you will be responsible for:

· Receive and process requests submitted using RPQ tools (SCORE, corporate RPQ tool).

· Work with the product development teams (engineering, test, support) to generate an answer.

· Provide responses to the Sales personnel (IBM internal or business partner). Response may often include special instructions, fixes and service packs required, driver specifications, installation instructions, etc. If the request is rejected, response will need to include the reasons for the rejection.

· Create and release new formal RPQs using corporate RPQ tool. This will include working with product teams to open PCRs (Product Change Request), working with development on Engineering Changes, working with Manufacturing to update their systems, and working with the brand pricers (Storage and Technology Support Services) to get pricing for the RPQ.

· Create summary reports

· Provide updates to product teams regarding RPQ activity.

· Attend product Development meetings.

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
  • Knowledge of IBM Storage products and interoperability (Disk, Flash, Tape, SAN, Software)
  • Knowledge of operating systems (IBM, Linux, Windows, etc) in relationship to interoperability
  • Knowledge of communication protocols used by storage products (FICON, Fibre Channel, FCP, RoCE, etc.)
  • Knowledge of switch technology (fibre channel, ethernet, etc.) in relationship to interoperability
  • Must be able to multi-task, including working on multiple requests throughout the day.
  • Strong proficiency in spoken and written English is essential.
  • BA/BS required; MS/MBA preferred.
  • Experience working closely with cross functional teams, such as development, brand operations, and program management.
  • Demonstrated communication and presentation skills, spanning executives, internal development, and cross-functional teams.
  • Strong skills in Microsoft Office Tools, Requirements Management Tools, and other internal IBM resources
  • Proactive
  • Problem solver
Preferred technical and professional experience
  • Hands-on experience as a Project/product Manager professional with technical and operations background like clustering, multi-pathing drivers, and adapter drivers in relationship to interoperability
  • Strong experience on and understanding enterprise IT technologies such as servers, storage, software, etc.
  • Demonstrated ability to work closely with development and technology customers.
  • Knowledge of IBM sales processes (e-Config, order submission, TDA, etc.)

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

Important Notice to Candidates

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