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Introduction

At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.

A career in IBM CIC means you’ll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.

Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You’ll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We offer:

• Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
• Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
• Feedback and checkpoints throughout the year
• Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
• A culture where your ideas for growth and innovation are always welcome
• Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

The Project Manager/Scrum Master supports the delivery of technology projects by coordinating cross‑functional teams and contributing to successful outcomes in line with agreed scope, cost, schedule, and contractual requirements.

Working as part of a wider delivery team, the role focuses on day‑to‑day delivery management, stakeholder coordination, and application of Agile and project management practices across areas such as application development, modernization, cloud, cognitive/analytics, or other complex delivery initiatives.

Depending on experience, the role may involve owning discrete workstreams, supporting end‑to‑end delivery under senior leadership, or acting as a Scrum Master for Agile teams.

Key Responsibilities

• Support project planning, execution, and delivery in line with contractual and business requirements.
• Manage day‑to‑day delivery activities including scope, schedule, risks, issues, and dependencies.
• Coordinate with clients, technical teams, and stakeholders to ensure clarity, alignment, and progress.
• Apply Agile (Scrum/Kanban), Design Thinking, and traditional project management approaches as appropriate.
• Facilitate Agile ceremonies such as stand‑ups, sprint planning, reviews, and retrospectives where required.
• Support oversight of technical or vendor teams to ensure quality delivery across the SDLC.
• Contribute to communication planning, reporting, and governance activities.
• Build effective working relationships with clients and team members and support issue resolution.
• Depending on experience, lead defined workstreams or support senior delivery leads with end‑to‑end project delivery.

Required education

None

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Experience supporting project delivery, planning, scheduling, or coordination activities
• Exposure to stakeholder and vendor management
• Working knowledge of Agile delivery (Scrum), Design Thinking, and/or traditional PM methods
• Understanding of the Software Development Lifecycle (SDLC)
• Awareness of cloud delivery environments (e.g. AWS, Azure, IBM Cloud, GCP, OpenShift)
• Experience managing or tracking risks, issues, and dependencies
• Strong communication, facilitation, and collaboration skills
• Awareness of contractual and financial delivery considerations
• Ability to work across multiple teams or workstreams in a delivery environment

This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV).

Preferred technical and professional experience

• Experience working in a consulting, systems integration, or client‑facing delivery environment
• Exposure to Scrum Master responsibilities within Agile delivery teams
• Relevant certification or training (e.g. Scrum Master, AgilePM, PRINCE2 Foundation, SAFe)
• Experience supporting delivery in secure, regulated, or government environments
• Familiarity with DevOps ways of working and modern delivery tooling (e.g. Jira, Confluence, Azure DevOps)
• Experience contributing to delivery reporting, RAID logs, or governance forums
• Understanding of cloud‑based or hybrid delivery models
• Interest in developing a long‑term career in delivery management or Agile leadership