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Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working acr

This senior technical leader is responsible for two areas of the business with IBM Technology Sales – managing a team of technical architects with cross-platform responsibilities to support the sales of IBM technology and managing a team of AI productivity engineers responsible for building custom-built tooling, automation, and AI-powered workflows to be scaled across the go-to-market for the new IBM Growth territory mission.

1) Cross‑Product Architecture Leadership

• Manage at team responsible for leading and facilitating cross‑product technical and architecture discussions across sales teams.
• Serve as a technical authority for complex, multi‑product platform solutions and architectural decisions.
• Support proofs of concept, pilots, and advanced evaluations;
• Provide architectural guidance and technical oversight for customers after initial deployment to ensure long‑term platform stability, value realization, and successful adoption.
• Capture learnings from customer environments to inform product improvements, best practices, and future platform assets.

2) AI Engineer Leader - Lead a team of developers and engineers to identify and build AI based solutions for seller productivity. We are looking for rare individuals who can walk into a room full of sellers, deeply understand their pain points, and then go build the thing that solves them.

• Operate shoulder-to-shoulder with Select Territory sellers to identify friction, inefficiency, and missed opportunity in their day-to-day workflows.
• Rapidly architect, build, and ship internal tools, dashboards, data pipelines, and AI-powered applications that directly improve seller productivity and revenue outcomes.
• Function as an “innovation squad” leader — discover emergent problems, propose solutions, and deliver working software in days, not quarters.
• Collaborate closely with the broader development team in Toronto on larger committed projects, contributing full-stack development work while maintaining your embedded perspective with the sales organization.
• Serve as a bridge between the technical team and business stakeholders, translating seller needs into actionable engineering requirements and vice versa.
• Leverage and extend IBM’s AI and data platforms (watsonx, Cloud Pak for Data, Sterling, and others) to build solutions tailored to the sales organization’s needs.
• Participate in daily scrums, contribute to sprint planning, and help manage the prioritization backlog in partnership with the Lead Architect.

oss industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

As a Technical Sales Leader, you will lead technical sales teams across the entire IBM Technology Portfolio, encompassing IBM Software and IBM Infrastructure.

This senior technical leader is responsible for two areas of the business with IBM Technology Sales – managing a team of technical architects with cross-platform responsibilities to support the sales of IBM technology and managing a team of AI productivity engineers responsible for building custom-built tooling, automation, and AI-powered workflows to be scaled across the go-to-market for the new IBM Growth territory mission.

1) Cross‑Product Architecture Leadership

• Manage at team responsible for leading and facilitating cross‑product technical and architecture discussions across sales teams.
• Serve as a technical authority for complex, multi‑product platform solutions and architectural decisions.
• Support proofs of concept, pilots, and advanced evaluations;
• Provide architectural guidance and technical oversight for customers after initial deployment to ensure long‑term platform stability, value realization, and successful adoption.
• Capture learnings from customer environments to inform product improvements, best practices, and future platform assets.

2) AI Engineer Leader - Lead a team of developers and engineers to identify and build AI based solutions for seller productivity. We are looking for rare individuals who can walk into a room full of sellers, deeply understand their pain points, and then go build the thing that solves them.

• Operate shoulder-to-shoulder with Select Territory sellers to identify friction, inefficiency, and missed opportunity in their day-to-day workflows.
• Rapidly architect, build, and ship internal tools, dashboards, data pipelines, and AI-powered applications that directly improve seller productivity and revenue outcomes.
• Function as an “innovation squad” leader — discover emergent problems, propose solutions, and deliver working software in days, not quarters.
• Collaborate closely with the broader development team in Toronto on larger committed projects, contributing full-stack development work while maintaining your embedded perspective with the sales organization.
• Serve as a bridge between the technical team and business stakeholders, translating seller needs into actionable engineering requirements and vice versa.
• Leverage and extend IBM’s AI and data platforms (watsonx, Cloud Pak for Data, Sterling, and others) to build solutions tailored to the sales organization’s needs.
• Participate in daily scrums, contribute to sprint planning, and help manage the prioritization backlog in partnership with the Lead Architect.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

Required Skills & Qualifications

• Proven track-record of managing a technical sales team
• Significant experience in platform, solution, or enterprise architecture, within customer‑facing contexts.
• Deep understanding of modern architectures (cloud, APIs, data, security, integration, automation).
• Full-stack development capability: proficiency in at least one modern backend language (Python, Node.js, Java) and frontend framework (React, Vue, Angular).
• Demonstrated ability to independently identify a business problem and ship a working technical solution — in a professional setting, a side project, or an open-source contribution. We want to see builder instinct.
• Experience working in or alongside a sales organization, with a functional understanding of sales processes, CRM systems, and pipeline mechanics.
• Comfort with data — you can write SQL, build a data pipeline, or stand up a quick analytical dashboard when the situation calls for it.
• Strong communication and storytelling skills: you can demo what you’ve built, explain why it matters, and get non-technical stakeholders excited about it.

Collaboration & Influence

• Excellent communication and stakeholder management skills with technical and non‑technical audiences.
• Ability to influence without authority across matrixed organizations.
• Comfortable operating as a trusted advisor with customers, sellers, and product/engineering leaders.
• Background working with large‑scale, multi‑tenant platforms or partner ecosystems.

Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs

Preferred technical and professional experience

• Deep IBM Software Knowledge: In-depth understanding of IBM's four Software Platforms, including Data Platform, Automation Platform, Transaction Processing Platform, and Hybrid Cloud Platform. • Advanced IBM Infrastructure Expertise: Comprehensive knowledge of IBM's Infrastructure product portfolios, including Power, Storage, Cloud, TLS, and zHW. • Cross-Platform Technical Sales: Experience driving technical sales strategy and leadership across multiple platforms, including software and infrastructure solutions.