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IBM
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
As a Process Innovation Professional specializing in Lead to Cash, you will leverage your expertise to lead organizations through complex transactions across multiple departments. Your comprehensive skill set and in-depth industry knowledge will enable you to drive process innovation and implement leading-edge solutions tailored to clients' tactical and strategic requirements. Your primary responsibilities will include:
• Implement Process Improvements: Apply your knowledge of process best practices and tools to identify areas for improvement and implement changes that enhance the overall efficiency of the Lead to Cash process.
• Manage Cross-Functional Collaboration: Collaborate with various departments, including Marketing, Sales, Product Development, Delivery, Finance, and Supply Chain, to ensure seamless process execution and effective communication.
• Deliver Client Solutions: Utilize your expertise in sales management, price quote, customer service, project management, order management, and revenue management to deliver tailored solutions that meet clients' specific needs.
• Ensure Compliance and Governance: Apply your understanding of business operations, process management, and compliance to ensure that all process innovations and solutions adhere to regulatory requirements and industry standards.
• Analyze Business Operations: Perform analysis of business operations to identify opportunities for process improvements and provide recommendations for implementation.
• Exposure to Process Improvement Methodologies: Familiarity with process best practices and tools to identify areas for improvement and implement changes that enhance the overall efficiency of the Lead to Cash process.
• Experience Working with Cross-Functional Teams: Collaboration with various departments, including Marketing, Sales, Product Development, Delivery, Finance, and Supply Chain, to ensure seamless process execution and effective communication.
• Exposure to Sales and Revenue Management: Understanding of sales management, price quote, customer service, project management, order management, and revenue management to deliver tailored solutions that meet clients' specific needs.
• Experience with Business Operations and Compliance: Understanding of business operations, process management, and compliance to ensure that all process innovations and solutions adhere to regulatory requirements and industry standards.
• Exposure to Business Analysis: Familiarity with analysis of business operations to identify opportunities for process improvements and provide recommendations for implementation.
• Industry Knowledge: Exposure to various industries, including understanding of industry-specific regulations and standards, to tailor process innovations and solutions to clients' needs.
• Process Excellence Tools: Familiarity with process excellence tools and methodologies, such as Lean or Six Sigma, to analyze and improve the Lead to Cash process.
• Business Analytics: Exposure to business analytics and data analysis to inform process improvements and measure the effectiveness of implemented solutions.
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
All our positions are eligible for people with disabilities PwD or rehabilitated.
Important Notice to Candidates
IBM does not charge any fees or request any kind of payment from candidates to participate in its recruitment processes. This includes, but is not limited to, application fees, costs for sending documents, or any payment related to the application or interviews. If you receive any request for payment in the name of IBM, we strongly recommend that you do not proceed and report it immediately through the company’s official channels.