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Business Sales & Delivery Leader

IBM

Sales & Business Development

California, USA · Texas City, TX, USA

Posted on Mar 11, 2026

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your role and responsibilities

About Role

As a member of Neudesic's senior leadership team, you will report to our VP of Strategic Growth for Retail. You will make key contributions to the development and success of the Retail/CPG/Travel/Logistics vertical business unit. You will be working in a collaborative environment in the following key areas:

Strategic Industry Leadership:

A solid understanding of the industry and economic trends, value chains, technological advancements and impact, and the competitive landscape.
Ability to evaluate clients' strengths and weaknesses across multiple functions and business units such as customer experience, supply chain, operations, finance, marketing, human resources, and IT etc. across multiple domain areas and business models.
Forward-thinking understanding of industry trends and challenges to develop POV on solutions to enable client’s business strategy.

Client Relationship Management:

Develop strong relationships with clients, understanding their needs, expectations, and long-term objectives to deliver tailored solutions to enable their business strategies.
Serve as a trusted advisor to clients, providing expert guidance and insights to address business (industry specific) challenges.
Act as the Neudesic Executive Sponsor for key client accounts, ensuring high client satisfaction and retention.

Demand Generation and Sales Enablement:

Collaborate with alliances, marketing, and regional Teams to develop/implement effective strategies for client acquisition and expansion.
Lead business development efforts, including prospecting, client meetings, and proposal development.
Develop and nurture relationships with alliance partners and industry leaders to generate new business opportunities and drive revenue growth.
Lead account planning for key accounts to identify new growth opportunities for existing clients and drive initiatives to expand Neudesic's footprint.

Portfolio Management:

Provide leadership, ensuring effective project delivery, leading to client success and exceptional experience.
Oversee PNL management activities, including budgeting, forecasting, resource allocation, gross margin, and risk management to drive portfolio growth.
Monitor key performance indicators (KPIs) and financial metrics to track portfolio performance and identify areas for improvement.

Leadership Development:

Inspire a high-performing team of consultants, fostering a culture of teaming, innovation, and excellence.
Provide mentorship, coaching, and professional development opportunities to team members to support career progression.
Public Speaking and Thought Leadership experience

Innovation and Technology Partnership:

Partner with innovation teams to provide research, insights, and trends for innovation and development initiatives denoted within the vertical.
Develop mechanisms for clients to readily adapt to emerging technologies and methodologies.
Collaborate with technical and product development teams to drive innovation based on market needs and client feedback.
Maintain a thorough understanding of Neudesic’s capabilities and offerings to effectively integrate solutions into client-specific needs and challenges.
Leverage Neudesic's technological strengths to enhance and maximize the effectiveness of customized solutions and strategic points of view developed for clients.
Ensure seamless integration of Neudesic’s technologies with existing client systems and platforms, focusing on minimizing disruption and maximizing operational efficiency and value delivery.

As of February 9, 2022, Neudesic has been acquired by IBM and is now being integrated into the IBM organization. As a result, your recruitment process will be managed by IBM, which will also be the hiring entity.

This role can be worked from anywhere in the US

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

BA or BS degree from an accredited college or university required, MBA or similar preferred.
6 years of traditional management consulting experience
5 years of experience at a leading consulting firm
Relevant experience and domain knowledge (either through hands-on client-side position or as a consultant) in the target industries (retail, CPG, travel, hospitality, logistics).
Financial and risk analysis
Strategic planning and analysis
Highly effective problem solving and analytical skills
Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple initiatives, and rapidly changing priorities
Experienced, persuasive, and effective communicator, both verbal and written
Ability to travel up to 25%

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

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