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IBM Z Brand Technical Specialist - AIOps for Z

IBM

IBM

IT
São Paulo, SP, Brazil
Posted on Mar 7, 2026
Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact. Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

As a Brand Technical Specialist for zAIOps products within IBM zHardware, you will act as a technical consultant to IBM clients and sellers by architecting solutions and delivering Proofs of Technology for zInfrastructure products. You will utilize your technical expertise to design and implement solutions that meet client needs.

Your primary responsibilities will include:

• Architect Solutions: Design and deliver Proofs of Technology for zInfrastructure products, including Hyper Protect Crypto Services - Public Cloud, Hyper Protect Virtual Servers - Public Cloud, and other related offerings.

• Deliver Technical Consultation: Provide technical guidance to IBM clients and sellers on zInfrastructure products, including solution architecture and implementation best practices.

• Develop Solution Designs: Create customized solution designs that meet client requirements, leveraging zInfrastructure products such as IBM Blockchain Platform Cloud Services (IBM Z) and Data Privacy Passports - Public Cloud.

• Lead Proof of Technology Delivery: Oversee the delivery of Proofs of Technology, ensuring successful implementation and client satisfaction.

• Collaborate with Clients and Sellers: Work closely with clients and sellers to understand their needs and provide technical expertise to drive solution adoption.

Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
  • z Infrastructure Product Knowledge: Experience with z Infrastructure products, including Hyper Protect Crypto Services - Public Cloud, Hyper Protect Virtual Servers - Public Cloud, IBM Blockchain Platform Cloud Services (IBM Z), and Data Privacy Passports - Public Cloud, is required to design and deliver Proofs of Technology.
  • Solution Architecture Expertise: Experience in architecting solutions that meet client needs, leveraging z Infrastructure products, is necessary to provide technical guidance to IBM clients and sellers.
  • Monitoring & Observability Experience: Experience with IBM OMEGAMON for system and performance monitoring, proficiency with Instana for APM and service observability, and working knowledge of OpenTelemetry for collecting and managing traces, metrics, and logs.
  • Technical Consultation Skills: Experience with providing technical consultation to clients and sellers on solution architecture and implementation best practices for z Infrastructure products is required.
  • Customized Solution Design: Experience in creating customized solution designs that meet client requirements, utilizing z Infrastructure products, is necessary to drive solution adoption.
  • Proof of Technology Delivery: Experience with overseeing the delivery of Proofs of Technology, ensuring successful implementation and client satisfaction, is required to lead projects effectively.
Preferred technical and professional experience
  • Additional Monitoring Expertise: Hands‑on experience with Datadog monitoring and APM, familiarity with Dynatrace full‑stack observability, and experience using IntelliMagic for performance and capacity analytics.
  • Additional zInfrastructure Product Familiarity: Experience with LinuxONE Emperor 4, LinuxONE III, LinuxONE Next High End, z15 T01, zNext High End, z16 A01, zNext Midrange, z16 AGZ, LinuxONE Rack Mount, LinuxONE Next Midrange, z16 A02, LinuxONE Rockhopper 4, LinuxONE III LT2, LinuxONE Rockhopper 4 AGL, zNext Rack Mount, z15 T02, Cyber Vault Environment Licensing, and z/OS is beneficial for designing and delivering Proofs of Technology.
  • Broad Technical Consultation Expertise: Experience providing technical consultation to clients and sellers on various zInfrastructure products beyond the required ones is advantageous for driving solution adoption. • Advanced Solution Design Skills: Experience creating complex customized solution designs that meet client requirements, utilizing multiple zInfrastructure products, is desirable for leading projects effectively.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

Important Notice to Candidates

IBM does not charge any fees or request any kind of payment from candidates to participate in its recruitment processes. This includes, but is not limited to, application fees, costs for sending documents, or any payment related to the application or interviews. If you receive any request for payment in the name of IBM, we strongly recommend that you do not proceed and report it immediately through the company’s official channels.