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Introduction
At IBM Corporate Headquarters (CHQ) and Other Functions, diverse teams such as marketing, finance, legal, operations, HR, and more work together to keep IBM moving forward. These functions play a vital role in solving complex challenges, supporting our clients’ success, and creating collaborative environments for IBMers worldwide. Working in CHQ and Other Functions means contributing your expertise to a global network that values teamwork, problem-solving, and innovation. You’ll have opportunities to grow your career while helping IBM operate with excellence and scale its impact across industries. With a culture that emphasizes learning, inclusivity, and career development, IBM offers the platform to apply your skills where they matter most. At the heart of our business.
Your role and responsibilities
As an HR Services Administrator, you will be responsible for process administration within a country or across several countries for one or more assigned HR processes. This role involves supporting the delivery of HR services to ensure seamless operations. Your primary responsibilities will include: • Process Administration: Manage and maintain accurate records and data for assigned HR processes, ensuring compliance with relevant regulations and company policies. • HR Support: Provide administrative support for HR initiatives and projects, collaborating with the HR team to deliver high-quality services. • Data Management: Maintain and update HR systems, reports, and metrics to support informed decision-making. • Compliance: Ensure adherence to HR processes and procedures, identifying areas for improvement and implementing changes as needed. • Record-Keeping: Maintain confidentiality and handle sensitive employee data, ensuring accurate and up-to-date records.
Required education
Technical Diploma
Preferred education
Bachelor's Degree
Required technical and professional expertise
• Process Administration Experience: Exposure to managing and maintaining accurate records and data for HR processes, ensuring compliance with relevant regulations and company policies.
• HR Systems Knowledge: Experience working with HR systems, reports, and metrics to support informed decision-making.
• Data Management Skills: Exposure to maintaining and updating HR data, ensuring accuracy and attention to detail.
• Compliance Understanding: Experience working with HR processes and procedures, identifying areas for improvement and implementing changes as needed.
• Record-Keeping Ability: Exposure to handling sensitive employee data, ensuring accurate and up-to-date records while maintaining confidentiality.
Preferred technical and professional experience
• Familiarity with HR Regulations: Exposure to relevant regulations and company policies governing HR processes, ensuring compliance and accuracy in record-keeping and data management.
• Basic Analytical Skills: Experience working with HR data and metrics to support informed decision-making, with attention to detail and accuracy.
• HR Software Knowledge: Exposure to HR systems and software applications used for data management, record-keeping, and reporting.