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Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

As a Sales Development Representative, you will be IBM's first line of contact for inbound client sales activity, understanding clients' business needs and aligning IBM's value proposition based on solution offerings. You will focus on new customer acquisition, lead qualification, and conversion to sales qualified leads for IBM sellers and Ecosystem partners. Your primary responsibilities will include: • Qualify Inbound Leads: Timely lead qualification, speed to customer, and conversion to sales qualified leads (SQLs) for IBM sellers and Ecosystem partners to own, progress, and close based on IBM's client engagement model defined criteria. • Build Social Eminence: Effectively utilize digital tools and social media skills to build social eminence and drive client engagement. • Deliver Customer Demos: Maintain up-to-date product offering knowledge and deliver technical customer demos for customers on select products offerings. • Partner Across Ecosystem: Partner across the ecosystem to drive revenue growth and make IBM the vendor of choice. • Drive Client Engagement: Understand clients' business needs and align IBM's value proposition based on solution offerings to drive client engagement.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Exposure to Lead Qualification: Understanding of timely lead qualification, speed to customer, and conversion to sales qualified leads (SQLs) for sellers and partners to own, progress, and close. • Digital Tools Utilization: Experience working with digital tools and social media skills to build social eminence and drive client engagement. • Product Offering Knowledge: Exposure to maintaining up-to-date product offering knowledge and delivering technical customer demos for customers on select products offerings. • Ecosystem Partnership: Experience working with partners across the ecosystem to drive revenue growth and achieve business objectives. • Solution Alignment: Exposure to understanding clients' business needs and aligning value propositions based on solution offerings to drive client engagement.

Preferred technical and professional experience

• Digital Tools Proficiency: Experience working with digital tools and social media skills to build social eminence and drive client engagement, effectively utilizing these tools to reach and interact with customers. • Product Offering Familiarity: Exposure to maintaining up-to-date product offering knowledge, enabling the delivery of technical customer demos for customers on select products offerings. • Ecosystem Collaboration: Experience working with partners across the ecosystem to drive revenue growth and achieve business objectives, fostering strong relationships and partnerships.