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Introduction
A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation for success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that result in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your role and responsibilities
During your co-op, you can enhance your knowledge and gain professional experience by working on client projects. This role provides an exceptional opportunity to acquire new skills, gain insights into diverse industries, and embrace novel challenges for your future career.
The Business Transformation Consultant plays a key role in driving the successful delivery of Microsoft Workfront initiatives for IBM’s client engagements. This role combines strategic analysis, project oversight, and stakeholder collaboration to translate business objectives into scalable digital solutions. The individual may support end-to-end planning and execution of Microsoft projects—while also implementing and optimizing Microsoft Workfront for workflow automation, project intake, and resource management. Partnering closely with both business and IT stakeholders, they ensure alignment, governance, and on-time delivery of high-quality, integrated experiences that support the client’s digital transformation goals.
At IBM, we prioritize continuous learning, skill development, and personal growth within a culture of coaching and mentorship. As a co-op, you'll experience this culture and could advance to our full-time Associates program, after graduation, based on results and performance.
Work experiences you could be exposed to:
* Market Dynamics: Immersing yourself in primary research and collaborating with dynamic teams assisting clients in navigating market trends and refining competitive strategies.
* Operational Excellence:
* Coordinating schedules, dependencies, and delivery risks across Microsoft Workfront initiatives.
* Measuring performance against KPIs for delivery quality, velocity, and stakeholder satisfaction.
* Identifying opportunities to improve Microsoft content workflows, Workfront usage, and team collaboration efficiency.
* Researching best practices in agile delivery, change management, and digital content operations across IBM and client teams
* Stakeholder Engagement:
* Support coordination among IBM, client business teams, and IT stakeholders to ensure alignment on Microsoft Workfront initiatives
* Assist with discovery sessions and workshops to gather and document business requirements, workflows, and content management needs
* Translate business goals into functional and technical requirements, ensuring clarity for development, QA, and design teams
* Support workshops, meetings, and interviews to understand and document requirements collaborating with diverse teams to capture and synthesize essential information
* Project Exposure: Gain hands on experience with transformation teams, enterprise-wide data integrations, and other initiatives. Contribute to your team's work by translating technical concepts into client-relevant terms and drive adoption of the KPI impact with key client stakeholders
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
* Currently pursuing a Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field
* Strong analytical and problem-solving skills
* Effective verbal and written communication skills
* Ability to manage multiple priorities in a fast-paced environment
* Proactive mindset with eagerness to learn
* Must be authorized to work in the United States
* Must be eligible to obtain and maintain a U.S. Federal security clearance, if required by the client
* Ability to work in-office, on-site, during the academic year
* Ability to work up to 20 hours per week during work terms when classes are in session (e.g., fall and spring semesters) and ability to work up to 40 hours per week during work terms during academic breaks (e.g., summer)
* Ability to travel or relocate as needed during academic breaks (e.g., summer)
Preferred technical and professional experience
* Exposure to Microsoft technologies (Power Platform, Azure, Dynamics 365, Microsoft 365)
* Previous internship or project-based experience
* Familiarity with agile methodologies
* Interest in consulting and digital transformation
Work term extensions based on performance and continued business need.