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Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

The Senior AR Analyst plays a critical role in overseeing the end-to-end accounts receivable processes, including credit management, cash collection, cash application, dispute and deduction resolution, and trade spend management, while partnering closely with cross-functional teams. This role provides advanced responsibility for ensuring accuracy, compliance, and operational excellence across all AR activities. By joining our team, you will have the opportunity to deepen your expertise in financial management, process optimization, and customer relationship management. This position offers strong development potential, enabling you to contribute to business growth, drive improvements, and support organizational expansion.

Description of the duties and responsibilities

• Price-checking orders and reviewing credit requests
• Reviewing billing errors and EDI failures, raising tickets, and driving follow-up until resolution
• Reviewing customer ledgers, assigning actions, monitoring progress, and approving exceptions
• Reconciling the claims clearance account, identifying items to be resolved, and issuing credit notes
• Setting up and managing rebates/promotions, reviewing and approving promotions, supporting Sales, and validating accruals
• Ensuring all processes are executed in line with company policies, controls, and compliance requirements

Required education

Bachelor's Degree

Required technical and professional expertise

• Fluent English and French required; additional European languages are a plus
• Proficiency in Microsoft Office (especially Excel), SAP, and HRC
• BA or MA in Finance, Accounting, Business Administration, or a related field
• Strong analytical skills with the ability to interpret financial data and prepare meaningful reports
• Excellent communication and relationship-management skills to collaborate effectively with Sales, customers, and internal stakeholders
• Ability to work independently and within a team, including experience in coordinating with cross-functional groups
• Self-motivated with strong organizational skills and the ability to handle multiple priorities
• High attention to detail, accuracy, and commitment to compliance with internal policies and regulatory standards
• Comfortable working in a fast-paced environment and meeting tight deadlines
• Willingness to travel occasionally