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Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As a Business Analyst, you will leverage your strong understanding and working experience with the SDLC to drive business outcomes. You will excel in requirement gathering, analysis, and documentation, utilizing your exceptional communication and analytical skills to articulate complex ideas clearly and persuasively. Your primary responsibilities will include: • Gather and Analyze Requirements: Facilitate requirement workshops to gather and document business requirements, utilizing strong impact analysis and gap analysis abilities to ensure effective stakeholder management. • Map Processes and Use Cases: Develop process and use case maps to analyze business cases and guide technical and vendor teams in delivering solutions that meet business needs. • Communicate with Stakeholders: Liaise between lines of business and the development team, articulating complex ideas clearly and persuasively to ensure seamless collaboration and solution delivery. • Manage Stakeholder Expectations: Effectively manage stakeholders and users throughout the project lifecycle, ensuring their needs are met and expectations are exceeded. • Guide Technical Teams: Analyze business cases and provide guidance to technical teams to ensure solutions meet business requirements and are delivered on time.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

• SDLC Understanding and Experience: Exposure to the Software Development Life Cycle (SDLC) with a strong understanding of its application in driving business outcomes. • Requirement Gathering and Analysis: Experience working with requirement gathering, analysis, and documentation, with the ability to utilize impact analysis and gap analysis abilities. • Process and Use Case Mapping: Exposure to process and use case mapping, with the ability to develop maps that analyze business cases and guide technical and vendor teams. • Stakeholder Management: Experience working with stakeholders and users, with the ability to effectively manage their expectations throughout the project lifecycle. • Technical Team Guidance: Exposure to guiding technical teams, with the ability to analyze business cases and provide guidance to ensure solutions meet business requirements.

Preferred technical and professional experience

• Strong Analytical Skills: Exposure to analyzing complex business cases and developing process maps to guide technical teams. Ability to break down intricate problems into manageable parts and identify creative solutions. Effective analytical skills enable successful business outcomes. • Excellent Communication: Experience working with stakeholders to articulate complex ideas clearly and persuasively. Ability to communicate technical information to non-technical stakeholders and facilitate seamless collaboration between lines of business and development teams. • Business Case Analysis: Exposure to analyzing business cases and providing guidance to technical teams to ensure solutions meet business requirements. Ability to identify business needs and develop solutions that drive business outcomes.

Years of Experience:
6 - 8