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Microsoft Dynamics CRM AMS Senior Developer

IBM

Software Engineering

Antwerp, Belgium

Posted on Feb 17, 2026

Introduction

You will be part of the IBM Client Innovation Center Belgium where we deliver an industry-leading range of innovative technology services and provide deep technical and industry expertise to local IBM clients across public and private sectors. We use the best IBM methods of work, as well as global processes and techniques. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

We are seeking an MS Dynamics 365 CRM AMS Senior Developer with deep expertise in designing, enhancing, and supporting Dynamics CRM solutions in an Application Management Services (AMS) context. You will work on a wide range of CRM functional areas including Customer Service, Sales, and Marketing, while also driving integrations, automation, and platform optimizations.

This is a hands-on senior role for someone who can take ownership, understand business needs, design scalable solutions, troubleshoot issues, and work both independently and collaboratively within agile teams.

Your work will power IBM and its clients globally, bringing innovation into enterprise systems. You will have access to the latest education, tools and technology, and a career path within the world’s technology leader company.

As an MS Dynamics 365 CRM AMS Senior Developer you will:

Design, customize, and enhance Microsoft Dynamics 365 CRM modules, including Sales, Customer Service, and Marketing
Develop and maintain applications using Power Platform: Model-Driven Apps, Canvas Apps, Power Pages/Portals, Power Automate, and PCF components
Implement high-quality customizations using C#, .NET / .NET Core, Dynamics CRM SDK, plug-ins, custom workflow activities, and Web APIs
Create and maintain unit tests to ensure code reliability and maintainability
Develop and support Azure-based components, including Azure Functions, Service Bus, Storage Accounts, Cosmos DB, Web Services, and Key Vault
Build and maintain real-time or near real-time integrations with Dynamics CRM
Work with DevOps pipelines, source control (e.g., Git), and CI/CD automation
Troubleshoot, debug, and resolve complex functional and technical issues
Collaborate within an agile delivery team (Scrum/Kanban) to clarify requirements, refine user stories, and deliver incremental value
Contribute to AMS activities such as issue resolution, enhancements, performance improvements, and platform optimizations.

Required education

Bachelor's Degree

Required technical and professional expertise

Strong experience customizing Dynamics 365 CRM modules (Customer Service, Sales, Marketing).
Expertise with Power Platform (Canvas Apps, Model-Driven Apps, Power Automate, Power Pages, PCF).
Proficiency in C#, .NET Framework & .NET Core, Dynamics CRM SDK, and Web API.
Experience building and running unit tests.
Strong background with Azure services: Azure Functions, Service Bus, Cosmos DB, Storage Accounts, Web Services, Key Vault.
Hands-on experience implementing two or more real-time or near real-time integrations.
Experience with source control (Git) and CI/CD pipelines.
Prior experience working in an agile development environment.

Preferred technical and professional experience

Knowledge of Power BI for reporting and analytics.
Experience with SSIS for data migrations or ETL pipelines.
Exposure to Dynamics CRM performance tuning.
Familiarity with ALM practices for Power Platform.
Azure DevOps pipeline automation with YAML.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

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