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Delivery Lead - Warehousing Transformation MAWM

IBM

Atlanta, GA, USA

Posted on Feb 11, 2026

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As a Business Transformation Consultant specializing in Warehouse & Logistics, you will lead end-to-end warehouse transformation initiatives leveraging Manhattan Associates MAWM to modernize distribution operations and enable scalable, high-performance fulfillment networks. This role focuses on delivering warehouse operating model transformation across people, process, and technology—driving measurable improvements in service, cost, and productivity.

You will work directly with client operations, IT, and executive stakeholders to translate business strategy into MAWM-enabled warehouse execution capabilities, supporting greenfield and brownfield implementations, network redesign, and automation integration.

Key Responsibilities

Deliver Warehouse Transformation Programs: Lead warehouse transformation projects utilizing Manhattan Associates MAWM, including future-state operating model design, WMS configuration strategy, and deployment across distribution centers.
Assess Current-State Warehouse Operations: Analyze inbound, outbound, storage, picking, packing, value-added services, and labor workflows to identify gaps, inefficiencies, and improvement opportunities.
Design Future-State DC Processes: Define MAWM-aligned warehouse processes including receiving, putaway, replenishment, wave/waveless picking, cartonization, packing, shipping, and returns—ensuring alignment with fulfillment strategy and automation capabilities.
Drive MAWM Enablement: Translate operational requirements into MAWM functional designs, partnering with technical teams on integrations with host ERP (SAP/Oracle), TMS, parcel execution, and material handling systems.
Lead Process & Change Adoption: Facilitate workshops, develop SOPs, and support change management to ensure successful adoption of new warehouse processes and systems by operations teams.
Enable Automation & Advanced Fulfillment: Support integration of AMRs, AS/RS, sortation, and goods-to-person systems into MAWM-driven workflows to improve throughput, accuracy, and labor efficiency.
Optimize Warehouse Performance: Develop strategies to improve productivity, reduce operating costs, increase inventory accuracy, and enhance order fulfillment SLAs using MAWM capabilities and best-practice DC design.
Collaborate Across Stakeholders: Partner with warehouse operations, IT, engineering, and executive leadership to align business objectives with MAWM implementation outcomes and ensure seamless delivery.
Drive Measurable Business Outcomes: Deliver operational KPIs including labor productivity, order cycle time, inventory accuracy, space utilization, and customer service improvements.

This role can be performed anywhere in the U.S.

Required education

Bachelor's Degree

Required technical and professional expertise

10+ years of Manhattan consulting experience, with at least 2+ years in MAWM.
Strong knowledge of the CPG/Retail industries.
Hands-on expertise in MAWM, Labor Management and Supply Chain Intelligence
Proven track record leading large-scale MAWM transformations, including business case development and roadmap execution
Excellent client-facing skills with the ability to influence C-suite and senior stakeholders.
Strong leadership skills in managing cross-functional teams across onshore/offshore models.

Preferred technical and professional experience

Deep operational understanding of distribution center workflows including receiving, putaway, replenishment, picking (wave and waveless), packing, shipping, returns, and value-added services.
Demonstrated experience designing future-state warehouse operating models aligned to WMS capabilities, fulfillment strategy, and automation readiness.
Strong background in warehouse process engineering, layout optimization, slotting strategy, and labor productivity improvement.
Experience supporting greenfield and brownfield distribution center implementations, including cutover planning, go-live readiness, and hypercare stabilization.
Proven ability to translate operational requirements into functional WMS designs and collaborate effectively with technical architects on integrations with ERP (SAP/Oracle), TMS, parcel execution platforms, and material handling equipment.
Practical experience integrating automation technologies such as AMRs, AS/RS, goods-to-person, sortation, and conveyor systems into WMS-driven fulfillment operations.
Advanced analytical skills with the ability to assess throughput, capacity, labor standards, space utilization, and service levels to drive data-backed recommendations.
Strong workshop facilitation capabilities for process mapping, requirements definition, and stakeholder alignment across operations, IT, and engineering teams

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

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