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Application Developer-ServiceNow

IBM

Software Engineering

Bengaluru, Karnataka, India

Posted on Feb 3, 2026

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As an Application Developer specializing in ServiceNow, you will provide development and maintenance support for ServiceNow tool implementation and customization. You will utilize your knowledge in business and technical skills related to specific module/s of ServiceNow and various scripting languages, such as JavaScript. Your primary responsibilities will include: • Design and Develop Customized Reports: Apply code-level changes in the ServiceNow environment to create customized reports that meet business requirements. Utilize ServiceNow's low-code/no-code platform, the NOW platform, to deliver high-quality reports. • Implement and Customize ServiceNow Modules: Implement different ServiceNow modules and customize them as needed to ensure seamless integration with existing systems and processes. • Provide Development and Maintenance Support: Deliver development and maintenance support for ServiceNow tool implementation and customization, ensuring timely resolution of issues and continuous improvement of the platform. • Apply Scripting Languages: Utilize scripting languages, such as JavaScript, to develop and customize ServiceNow modules and reports. • Leverage ServiceNow Expertise: Apply knowledge of business and technical skills related to specific module/s of ServiceNow to deliver high-quality solutions.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

• ServiceNow Module Knowledge: Exposure to specific module/s of ServiceNow, including their functionality and customization options, to deliver high-quality solutions. • Scripting Language Proficiency: Exposure to scripting languages, such as JavaScript, to develop and customize ServiceNow modules and reports. • Low-Code/No-Code Platform Experience: Experience working with ServiceNow's low-code/no-code platform, the NOW platform, to design and develop customized reports. • ServiceNow Implementation and Customization: Exposure to implementing and customizing different ServiceNow modules to ensure seamless integration with existing systems and processes. • Code-Level Changes: Experience applying code-level changes in the ServiceNow environment to create customized reports that meet business requirements.

Preferred technical and professional experience

• Advanced Scripting Skills: Exposure to advanced scripting concepts and techniques in languages such as JavaScript to develop complex customizations and integrations in ServiceNow. • In-depth ServiceNow Knowledge: Experience with multiple ServiceNow modules, including their functionality, customization options, and integration capabilities to deliver comprehensive solutions. • Low-Code Development: Exposure to low-code development methodologies and tools, such as the NOW platform, to rapidly design and develop customized reports and applications in ServiceNow.

Years of Experience:
5 - 8

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

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