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IBM
Vault is HashiCorp’s multi-cloud security platform. Its enterprise users are some of the world's largest finance, healthcare, and technology companies. Vault’s core use cases are in Secrets Lifecycle Management, Encryption, and Access/Identity Management.
We design and build workflows to enable our customers to secure their applications and protect sensitive information. We focus on enabling platform teams and their customers (typically developers) to adopt and improve strong security practices. We do this with the user at heart and our ‘beauty works better’ principle in hand. We believe the design process can and should feel satisfying for stakeholders, continually improve with insights, and regularly deliver positive outcomes for our business.
Vault is a complex product customers rely on to secure their most critical systems and workloads. If you love solving interesting, novel problems, this is a role you’ll enjoy. Unlike more execution-focused roles, you will be a passionate designer who thrives in uncertainty and ambiguity.
Strategic Leadership: Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps. You will guide product innovations from early concepts to General Availability (GA) release, ensuring design aligns with business objectives.
End-to-End Ownership: Own the full design process for medium-to-large scoped projects. Develop a deep domain understanding of our products and the Jobs to Be Done (JTBDs) for our technical users.
Design Execution: Create seamless experiences by delivering research plans, user flows, mockups, and high-fidelity prototypes. Combine research and creativity to deliver practical, elegant solutions for complex security workflows.
Collaboration: Partner with engineers on feasibility, responsiveness, and component details. You will work iteratively in a dynamic, globally distributed environment to act on high-priority roadmap initiatives.
Stakeholder Management: Work with internal and external stakeholders to determine and prioritize new features critical to the success of HashiCorp’s largest enterprise customers.
Experience: Proven experience designing for complex technical experiences, especially for enterprise IT, infrastructure, or security products.
Collaboration: Comfortable working across a distributed, global team and thriving in a remote-first environment.
Mindset: You are a problem solver who takes ownership of your work, focuses on delivering impact, and values peer feedback to learn and grow.
Tool Proficiency: Expertise in modern design tools (Figma, etc.) and a willingness to learn the key workflows involved in HashiCorp products (Terraform, Vault, Boundary, Consul).
Education: Bachelor's Degree or equivalent practical experience.
Domain Knowledge: Deep understanding of Identity & Access Management (IAM) including OIDC, SAML, LDAP, RBAC, and ABAC. Familiarity with Secrets Management lifecycles (rotation, dynamic secrets).
Security Personas: Experience designing for "SecOps" and "Platform Engineer" personas, balancing developer experience (DX) with security compliance.
Strategic Design: Ability to utilize "Systems Thinking" to design scalable frameworks across a multi-product ecosystem. Proven track record of influencing product roadmaps by translating technical constraints into UX opportunities.
Anticipatory Design: Experience mapping high-complexity user journeys to identify "edge cases" before they reach the engineering phase.
Technical Literacy: Comfort engaging in deep technical discussions with engineers regarding API structures, CLI patterns, and system architecture.
Research & Data: Skill in using qualitative research and quantitative telemetry to justify decisions; experience leading design workshops (journey mapping, service blueprints).
Visual Excellence: A high bar for visual craft, utilizing and contributing back to enterprise-grade design systems.
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.