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Site Reliability Engineer

IBM

Software Engineering

California, USA · Texas City, TX, USA

Posted on Jan 29, 2026

Introduction

As a Site Reliability Engineer (SRE) in the REIS team, you will ensure the reliability, scalability, and security of edge deployments. You will collaborate with a global team to support a hybrid infrastructure of Linux and Windows VMs, containerized services, and cloud-native tools. This role emphasizes automation, observability, and proactive incident management.

Realtime Edge Infrastructure and Services (REIS) is responsible for deploying, monitoring, and supporting edge computing infrastructure on oil rigs. Our primary software platform, DrillOps, runs on these edge devices and enables real-time automation and optimization of well construction processes.

Your role and responsibilities

Key Responsibilities

· Design, implement, and maintain monitoring and observability using Elastic Cloud Stack and Elastic Fleet agents.

· Participate in on-call rotations using PagerDuty for incident response and resolution.

· Support containerized services (Docker) and contribute to the transition to Kubernetes.

· Automate operational tasks using Salt, PowerShell, Bash, and Python.

· Support AI/ML initiatives and integrate intelligent automation where applicable.

· Manage and support edge devices running Zededa EVEOS with Linux and Windows Server 2016 VMs.

· Perform remote support using SimpleHelp (transitioning to BeyondTrust).

· Support and maintain databases including Realm, Postgres, Timescale, and MongoDB.

· Manage messaging systems: RabbitMQ (edge), MQTT and IOTHub (cloud).

· Collaborate with developers using Azure DevOps for version control and issue tracking.

· Contribute to security best practices and compliance across all systems.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

Strong experience with Elastic Cloud Stack, Kibana, and Elastic Fleet agents.
Direct experience with scripting and automating tasks using Salt, PowerShell, Bash and/or Python.
Familiarity with Docker and Kubernetes container orchestration.
Experience with Azure DevOps for CI/CD and collaboration.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

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