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Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As a Designer at IBM, you'll focus on customer and employee strategies that explore opportunities to improve digital innovation, addressing user needs and designing world-class digital experiences. You'll support to uncover user and business requirements in the context of the technical landscape through applying User Experience, Design Thinking, and Information Architecture methods. In your role, you may be responsible for:

UX and UI work such as: creating wireframes, visual interfaces and prototypes; annotating the wireframes; collaborating with other designers, researchers, consultants and developers; making sure the interaction is getting recorded and addressed correctly.

• Conduct user research leveraging IBM Enterprise Design Thinking and do direct user research as part of managing a project
• Supporting a Senior Designer on UX and UI production tasks, getting and incorporating the feedback, and working very closely with developers and testers on a day-to-day basis.
• Visual Design work, such as creating delightful concepts and exploring art of the possible, creating mock-ups and prototypes from sketches and wireframes, working closely with clients, senior designers, front-end developers to implement dynamic human-centered digital solutions.
• Create storyboards, layouts, impactful presentations, graphics, data visualizations, and other design artifacts in preparation for client meetings or product development.
• Participate/lead in design workshops, incorporate input from multiple stakeholders, communicate conceptual ideas and design rationale, outline digital experiences screen by screen, working with front-end development teams.

Required education

Bachelor's Degree

Required technical and professional expertise

Proven experience in content design, internal communications, UX writing, content strategy, or related roles, with a track record of contributing to complex organizational, digital, or corporate transformation initiatives.

Demonstrated ability to structure strategic content grounded in research, adoption goals, and user needs, ensuring alignment between messaging, user experience, and business outcomes.

Strong experience writing and editing clear, action-oriented content, with the ability to establish, maintain, and scale a consistent voice and tone across multiple channels and initiatives.

Experience adapting and localizing content for diverse audiences, accounting for context, cultural nuances, and varying levels of digital maturity.

Ability to collaborate effectively with multidisciplinary teams, supported by a strong user-centered mindset, structured thinking, and results-oriented approach to enable sustainable adoption.

English intermediate

Preferred technical and professional experience

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