Find your next role

Introduction

At IBM Human Resources & Talent Transformation, we reimagine the way people work by combining AI, data, and human centred design. Our teams help close skill gaps, modernize HR models, and create engaging employee experiences at scale. Working in HR at IBM means bridging technology and people. Streamlining processes, driving agility, and enabling leaders and employees to thrive. You’ll collaborate across the business to shape the future of work. With continuous learning, career growth, and a culture built on empathy and innovation, IBM offers the opportunity to make a real impact on organizations and people worldwide.

Your role and responsibilities

To own, manage and deliver event logistics for Classroom and Virtual events, to include:

• Sourcing internal and/or external resources of Instructors and/or venues, as per course requirements and budget guidelines, review options and provide recommendations to stakeholders – with high focus on cost optimization and effectiveness
• Set up event classes in IBM Event Management Tool per client’s needs
• Monitor and manage participant enrollments (to achieve maximum capacity where possible for each event), raising any low enrollments in a timely manner.
• Learner Management – provide advice to potential participants /learners regarding courses, logistics, materials etc
• Prepare and distribute, where required, event communications e.g. invites, joining instructions and tutor briefs for designated courses.
• Responsible for booking Venue and Provide remote and/or on-site support for Face-to-Face events, if required
• Attend regular calls with aligned team and stakeholders to understand course requirements, provide regular status updates on course logistics and course attendance, proactively raising key milestones, challenges etc to mitigate risk.
• Manage external payment process associated with offerings as required, ensuring Bypass prevention (manage all procurement related tasks including processing BOND Carts, Purchase Orders; perform invoice verification, and highlight anomalies)
• Manage internal payment process associated with offerings as required.

To own and manage employee individual external learning requests (LRT):

•Handle and manage approved request in Learning Request Tool.•Manage communication with various stakeholders & learner requestor. •Create Purchase Orders through appropriate IBM Procurement Systems.

Required education

Bachelor's Degree

Required technical and professional expertise

•Strong communication skills, both written and verbal – Japanese (N2 & above), English. Having Chinese language will be an added advantage.•Business Stakeholder Management, high customer relationship skills.•An efficient multitasker, able to take work direction from multiple sources and prioritize, whilst staying calm under pressure.•Self- motivating, able to work alone and be a team player at the same time.•Project Management skills (Milestone planning /management)•Problem solving capability and decision-making skills. Able to present clear conclusions and recommendations, with data to defend them, whilst showing creativity in solutions when required.•Proactiveness in task management and risk mitigation.•Growth and open mindset, ready to take on new challenges.•Ability to be able to work within processes and guidelines whilst providing flexible solutions.•Story-telling & strong articulation skills.

Preferred technical and professional experience

Tools:

•Event Management Tool, Instructor Booking Tool, Payment vehicle Tools, Learning Request Tool. •Microsoft Excel & Others, Slack.

•Learning Management Systems: Exposure to learning event creation, setup, and management in systems like WOLF/IEC portal, enabling efficient learning deployment.

•Event Planning Expertise: Knowledge of coordinating logistics, collaborating with stakeholders, and managing vendor relationships to deliver successful learning events.

•Budget Management Skills: Exposure to managing budgets, tracking expenses, and ensuring cost-effective delivery of learning activities within established budget allocations.