A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As a Process Innovation Professional (RPA Developer), you will leverage your expertise to lead organizations through complex transactions across multiple departments. Your comprehensive skill set and in-depth industry knowledge will enable you to drive process innovation and implement leading-edge solutions tailored to clients' tactical and strategic requirements. Your primary responsibilities will include:

Implement Process Improvements: Apply your knowledge of process best practices and tools to identify areas for improvement and implement changes that enhance the overall efficiency of the Lead to Cash process.
Manage Cross-Functional Collaboration: Collaborate with various departments, including Marketing, Sales, Product Development, Delivery, Finance, and Supply Chain, to ensure seamless process execution and effective communication.
Analyze Business Operations: Perform analysis of business operations to identify opportunities for process improvements and provide recommendations for implementation.
Designing, developing, testing, and maintaining robotic process automation solutions to streamline and optimize business processes. The role involves translating requirements into scalable RPA workflows using tools such as UiPath, Automation Anywhere, or Blue Prism. An RPA Developer also ensures proper documentation, exception handling, security, and performance monitoring, while supporting deployments, troubleshooting issues, and continuously improving automation solutions to enhance efficiency, accuracy, and operational effectiveness.

Required education

Bachelor's Degree

Required technical and professional expertise

Exposure to Process Improvement Methodologies: Familiarity with process best practices and tools to identify areas for improvement and implement changes that enhance the overall efficiency of the Lead to Cash process.
Experience Working with Cross-Functional Teams: Collaboration with various departments, including Marketing, Sales, Product Development, Delivery, Finance, and Supply Chain, to ensure seamless process execution and effective communication.
Experience with Business Operations and Compliance: Understanding of business operations, process management, and compliance to ensure that all process innovations and solutions adhere to regulatory requirements and industry standards.
Exposure to Business Analysis: Familiarity with analysis of business operations to identify opportunities for process improvements and provide recommendations for implementation.
Experience with RPA tools such as UiPath, Automation Anywhere, or Blue Prism.
Proficiency in programming or scripting languages like Python, C#, or VBA; and a solid understanding of business process analysis and workflow design. Familiarity with databases, APIs, and integration with enterprise systems is often required, along with knowledge of exception handling, logging, security, and version control.

Preferred technical and professional experience

Industry Knowledge: Exposure to various industries, including understanding of industry-specific regulations and standards, to tailor process innovations and solutions to clients' needs.
Process Excellence Tools: Familiarity with process excellence tools and methodologies, such as Lean or Six Sigma, to analyze and improve the business process.
Business Analytics: Exposure to business analytics and data analysis to inform process improvements and measure the effectiveness of implemented solutions.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

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