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Arquiteto(a) de Soluções Salesforce

IBM

IBM

Sales & Business Development
São Paulo, SP, Brazil
Posted on Jan 29, 2026
Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

O Arquiteto de solução Salesforce como a principal referência técnica em projetos baseados em Salesforce Industries (Vlocity), com forte desejável experiência em Financial Services Cloud. É responsável por liderar o desenho de arquitetura, orientar a equipe técnica, assegurar a excelência das entregas e conectar decisões técnicas aos objetivos estratégicos do cliente. Atua como conselheiro técnico executivo, antecipando riscos, removendo impedimentos e garantindo a integridade da solução ponta a ponta.

Principais Responsabilidades:

  • Definir, documentar e evoluir a arquitetura técnica das soluções Salesforce Industries, assegurando escalabilidade, segurança e aderência às melhores práticas.
  • Liderar tecnicamente times de desenvolvimento e administração Salesforce, orientando decisões, definindo padrões e garantindo consistência nas entregas.
  • Estabelecer e monitorar padrões de desenvolvimento, governança, segurança e performance, garantindo alinhamento às recomendações Salesforce.
  • Conduzir sessões técnicas e de co-criação com stakeholders de negócio e tecnologia, traduzindo necessidades estratégicas em soluções arquiteturais robustas.
  • Orquestrar integrações com sistemas externos, definindo estratégias de APIs, eventos, middleware (como MuleSoft) e padrões de interoperabilidade.
  • Realizar code reviews, apoiar troubleshooting e remover bloqueios técnicos, assegurando qualidade e velocidade no ciclo de desenvolvimento.
  • Planejar e supervisionar a esteira de CI/CD em parceria com times de DevOps, garantindo automação, versionamento e governança de deploys.
  • Identificar, monitorar e mitigar riscos técnicos, propondo alternativas e soluções proativas para assegurar a estabilidade do projeto.
  • Representar o time técnico em fóruns executivos, atuando como porta-voz da arquitetura junto ao cliente, PMO, áreas internas e demais stakeholders estratégicos.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

Buscamos um Arquiteto especialista em solução Salesforce com experiência com:

  • Domínio avançado do Salesforce Core, incluindo Sales Cloud, Service Cloud e recursos avançados de configuração e personalização da plataforma.
  • Proficiência em desenvolvimento Salesforce, com sólida experiência em Apex, Lightning Web Components (LWC), SOQL, modelagem de dados e padrões de arquitetura orientados a componentes.
  • Profundo conhecimento em integrações, abrangendo REST/SOAP, mensageria, padrões event‑driven, governança de APIs e integração via middleware (ex.: MuleSoft).
  • Experiência consolidada com práticas de DevOps para Salesforce, incluindo uso de ferramentas como Gearset, Copado, SFDX e Git para automação, controle de versão e governança de deploys.
  • Sólido entendimento dos limites da plataforma, incluindo limites de governança (governance limits) e estratégias de mitigação para soluções escaláveis e de alta performance.
  • Vivência avançada com pipelines de CI/CD, gestão de ambientes (sandbox strategy), versionamento e processos de release.
  • Certificações desejáveis: Salesforce Platform Developer I/II, OmniStudio Developer, OmniStudio Consultant ou equivalentes voltadas a desenvolvimento, arquitetura e Salesforce Certified Application Architect.
Preferred technical and professional experience
  • Certificação: CPQ Developer;
  • Certificação: Javascript Developer;
  • Conhecimento em Financial Cloud." Salesforce (FSC Wealth/DataCloud/Agentforce/CRM Analytics), APIs REST/SOAP (MuleSoft, Git, Jira)

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.