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Introduction

At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.

A career in IBM CIC means you’ll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.

Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You’ll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We offer:

• Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
• Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
• Feedback and checkpoints throughout the year
• Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
• A culture where your ideas for growth and innovation are always welcome
• Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

We are seeking an experienced Scrum Master to support IBM delivery teams working with public sector, and defence customers. In this role, you will guide cross-functional teams through complex application development and maintenance projects, ensuring delivery aligns with stringent client, contractual, and regulatory requirements. You will be responsible for managing scope, cost, and timelines while fostering strong collaboration across diverse technical and stakeholder groups.

Your work will focus on supporting the delivery and continuous improvement of critical systems and processes for government and defence organisations. You will coordinate implementation schedules, drive operational excellence, and ensure all solutions meet strategic, security, and compliance standards. This role demands strong leadership, a solid technical understanding, and the ability to operate proactively in high-assurance, mission-focused environments.

Responsibilities:

• Lead project planning, execution, and delivery within agreed scope, budget, and security constraints.

• Manage and support cross-functional teams, including IBM staff, client personnel, and third‑party partners.

• Oversee the implementation and enhancement of key decisioning, workflow, or operational systems used across public sector and defence programmes.

• Drive continuous improvement of processes, controls, and delivery practices in line with government and security requirements.

• Provide expertise in risk, compliance, and system assurance, ensuring alignment with regulatory, security, and organisational standards.

Required education

None

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Extensive experience operating as a Scrum Master and Project Manager within complex, high‑assurance environments

• Strong team leadership skills, capable of guiding cross‑functional delivery teams in fast‑paced defence programmes

• Significant experience working directly with public sector and defence clients, building trust and maintaining effective collaboration

• Strong understanding of Agile delivery, project management methodologies, and governance frameworks used in government and defence settings

• Proven ability to manage multiple stakeholders, competing priorities, and security‑driven constraints

• Experience delivering system, process, and service improvement initiatives within regulated or mission‑critical environments

• Excellent communication and leadership capabilities, with the ability to influence technical and non‑technical stakeholders

• Analytical, detail‑focused mindset with a strong commitment to quality, security, and compliance

Additional desirable skills for defence and national security environments:

• Knowledge of defence standards, secure delivery practices, and high‑assurance project environments

• Understanding of secure DevOps, CI/CD pipelines, and modern engineering practices

• Familiarity with risk management, security governance, and regulatory frameworks in government programmes

• Ability to operate effectively in multi‑supplier or integrated delivery teams

• Strong documentation, reporting, and traceability skills

• Experience with scaled Agile frameworks such as SAFe, particularly in large public sector programmes

As an equal opportunities’ employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.

Preferred technical and professional experience

Desirable Certifications

• Certified Scrum Master (CSM)

• Professional Scrum Master I or II (PSM I/II)

• Project Management Professional (PMP)

• PRINCE2 Practitioner – PeopleCert

• SAFe Scrum Master (SSM)

• SAFe Agilist (SA)