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Account Technical Leader

IBM

IT

Mumbai, Maharashtra, India

Posted on Jan 29, 2026

Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

As an Account Technical Leader for the IBM Technology portfolio, you will lead IBM's technical strategy and associated tactical engagements with clients, acting as a trusted IT architecture advisor on the entire IBM Technology Portfolio. You will work closely with the client, Technology MD/Seller, and brand sales to define, document, and execute an IBM Client Technical Strategy (CTS) that is based on the client's business and technical challenges, strategies, and priorities. Your primary responsibilities will include:

• Define Technical Strategy: Lead the development of a comprehensive technical strategy for clients, incorporating IBM's Technology Portfolio, including Software and Infrastructure offerings.

• Collaborate with Clients: Work closely with clients to understand their business and technical challenges, strategies, and priorities, and develop tailored solutions to address their needs.

• Develop Client Technical Strategy: Document and execute an IBM Client Technical Strategy (CTS) that aligns with the client's goals and objectives.

• Provide Trusted Advisory: Act as a trusted IT architecture advisor, providing expert guidance on IBM's Technology Portfolio, including Data Platform, Automation Platform, Transaction Processing Platform, Hybrid Cloud Platform, Power, Storage, Cloud, TLS, and zHW.

• Execute Tactical Engagements: Lead tactical engagements with clients, collaborating with Technology MD/Seller, and brand sales to deliver solutions that meet client needs.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

• Deep Expertise in IT Architecture: Proven ability to design and implement comprehensive technical strategies, leveraging a broad range of technologies, including software and infrastructure offerings.

• Experience with IBM Technology Portfolio: In-depth knowledge of IBM's Software and Infrastructure products, including Data Platform, Automation Platform, Transaction Processing Platform, Hybrid Cloud Platform, Power, Storage, Cloud, TLS, and zHW.

• Technical Strategy Development: Skilled in developing and executing technical strategies that align with client business objectives, incorporating IBM's Technology Portfolio.

• Client-Facing Experience: Proven ability to work closely with clients, understanding their business and technical challenges, and developing tailored solutions to address their needs. • Cross-Domain Technical Leadership: Experience leading technical teams and collaborating with cross-functional stakeholders, including sales, to deliver solutions that meet client needs.

Preferred technical and professional experience

• Deep Understanding of IBM Software: In-depth knowledge of IBM's four Software Platforms, including Data Platform, Automation Platform, Transaction Processing Platform, and Hybrid Cloud Platform, with products such as DataStage, Concert, IntelliMagic, and Granite 3.0.

• Familiarity with IBM Infrastructure: Experience with IBM's Infrastructure product portfolios, including Power, Storage, Cloud, TLS, and zHW, with products such as Power10, Storage Scale, Hyper Protect Virtual Servers, and z16.

• Broad Technical Expertise: Knowledge of various technologies, including software and infrastructure offerings, to design and implement comprehensive technical strategies.

Years of Experience:
15 - 20

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.

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