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Introduction

At IBM Infrastructure, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure means tackling complex challenges with curiosity and collaboration. You’ll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.

Your role and responsibilities

At Cloud Data Services, we deliver fully managed, highly-available data services running on IBM Cloud’s global infrastructure.

We are seeking a Database Reliability Engineering Manager to grow and lead engineers in Budapest responsible for running and improving our managed database portfolio, including PostgreSQL, Redis, Elasticsearch, RabbitMQ, MySQL, and MongoDB. This position is ideal for a technical leader who thrives at the intersection of distributed systems engineering, cloud operations, and people leadership.

You will provide both technical and people leadership. You will mentor your team, cultivate a culture of engineering excellence, and guide architectural decisions that enhance the reliability, scalability, and performance of our data services

You will collaborate and align team priorities and contributions with other regional database reliability managers who own the operational health of our database services, overseeing uptime, resiliency, and long-term stability. This includes enhancing management scripts for our database services, introducing new metrics and alerts, writing tooling to support investigations and resolution, and writing automation for self-healing and auto-tuning. You will lead incident response when issues arise, coordinate cross-team efforts to quickly contain and resolve problems, and ensure that post-incident reviews lead to meaningful, long-term improvements. You’ll partner with development teams to harden our database platforms, enhance observability, refine deployment pipelines, and build mechanisms that make our services more resilient.

We are a “You build it, You run it” culture. As a member of the management team, you will participate in a “follow-the-sun” rotation (daytime only, including weekends) where you serve as the primary escalation point for data service operators to work through and manage high urgency operational issues, client impacting events, or critical client tickets. You will organize response and resolution, support responders with your expertise, communicate status, and lead root cause analysis.

Collaboration will be essential as you work closely with our globally-distributed development, support, security, and infrastructure teams. You will help shape roadmap priorities, ensure customer-centric reliability improvements, and maintain alignment across technical and business stakeholders. Additionally, you will be responsible for forecasting capacity, planning for future scaling needs, and guiding long-term strategies that support the growth of IBM Cloud Databases and the evolving needs of customers.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

• 3+ years of experience in SRE, DevOps, Cloud Platform Engineering, or Site Reliability Engineering roles.
• 3+ years managing engineering teams operating large-scale distributed production systems.
• Hands-on expertise with at least PostgreSQL, Redis, Elasticsearch, RabbitMQ, MySQL, or MongoD
• Strong understanding of observability and diagnostics—metrics, logs, tracing, alerts, and dashboards.
• Excellent communication and leadership skills, especially in complex, globally distributed environments.

Preferred technical and professional experience

• Experience operating or building managed Database-as-a-Service (DBaaS) offerings.
• Demonstrated success implementing operational rigor—on-call programs, playbooks, runbooks, automation, and incident response maturity.
• Proficiency with automation languages (Python, Go, Bash) and orchestration (Kubernetes).