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Introduction

At IBM Digital Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact. Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

As a Red Hat Digital Technical Specialist (Account Solution Architect), you will be passionate about understanding what drives success for customers across many varied industries; have an ability to translate this into a technical solution; clearly articulate the business value to the customer; and collaborate to effectively prove how our market-leading software solutions provide benefit and solve business challenges. Your primary responsibilities will include:

• Gain an in-depth understanding of our customers' business goals, technical objectives and IT environments.

• Provide pre-sales technical leadership for the development and implementation of complex solutions and services.

• Deliver proof of value to our customers and partners through presentations, demonstrations, workshops and pilot projects.

• Research and write the responses to technical sections of RFIs, RFPs and RFQs.

• Deliver compelling recommendations that result in the closing of new sales.

• Own and meet a Technical Win quota and perform regular reviews and reports about the opportunities you are working on.

• Drive Business Growth: You will identify opportunities to drive business growth for Red Hat products and services, collaborating with stakeholders to develop and execute sales strategies.

• Support Client Engagement: You will engage with clients to understand their technical requirements, providing expert guidance on Red Hat solutions and addressing any technical concerns.

• Apply Technical Expertise: You will apply your technical knowledge to deliver high-quality solutions, leveraging your experience with Red Hat products and services to drive successful outcomes.

Required education

None

Preferred education

Technical Diploma

Required technical and professional expertise

• Pre-sales, consulting, IT architecture or equivalent experience in support of enterprise accounts.

• Integration, development, or administration experience with UNIX and Linux systems.

• Skilled in presenting to small and large groups of mixed audiences, including business, technical, management and leadership teams.

• Experienced in developing relationships at engineering, commercial and executive levels throughout large enterprise IT organizations.

• Experienced with modern and emerging technologies including public and private cloud, container orchestration and management, automation and configuration management, DevSecOps and CI/CD, and modern application frameworks.

• Understanding of complex enterprise solutions and architectures.

• Collaboration with others and the ability to work well in a team environment.

Preferred technical and professional experience

• Advanced Red Hat Certifications: Exposure to advanced certifications such as Red Hat Certified Engineer (RHCE) or Red Hat Certified Architect (RHCA) can be beneficial in this role. • Cloud Computing Knowledge: Experience working with cloud computing platforms, including hybrid and multi-cloud environments, can be advantageous in delivering Red Hat solutions.