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Automation Software Technical Sales Engineer Identity and Access Management (IAM)

IBM

IT, Sales & Business Development

California, USA · Texas City, TX, USA

Posted on Dec 31, 2025

Introduction

A Technology Sales Engineer role (what we internally call a 'Brand Technical Specialist') within Automation means working for a leader in AI-Powered products, working with the most influential clients, and applying best-in-class technology to improve their results.

You will benefit from excellent onboarding, an industry-leading learning culture, and ongoing development—enabling a dynamic upward career trajectory.

Within our collaborative, experiential sales environment, you’ll be part of a team of bright minds and co-creators—always ready to help and be helped. Your passion for technology and consultative selling will empower our clients to invest in IBM’s products and services, driving innovation and success.

IBM Identity & Access Management (IAM) Brand Technical Sales Specialists are technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a member of the Automation Technical Specialist Sales team you understand the client's business requirements, technical requirements, and the competitive landscape. You apply your business insights and your deep subject matter expertise, build and maintain client relationships, incorporate software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients.

Your role and responsibilities

We are looking for an experienced Identity & Access Management (IAM) Technical Sales Specialist who will join our team and support West and Midwest US Financial Services customers. You will learn your client's business / technical requirements and competitive landscape and apply your technical knowledge and experience to bring solutions to solve a variety of Identity & Access Management (IAM) challenges our customers face.

You will work with sales and technical teammates to help identify, progress, and close opportunities. We are seeking individuals that possess a robust business acumen within the Identity & Access Management (IAM) domain and are ready to make an impact in selling our strategic set of solutions, including IBM Verify Identity Protection, Authmind, IBM Verify App Gateway, IBM Trusteer, IBM QRadar, and HashiCorp Vault.

Typical activities include leading and delivering client facing solution workshops, product demonstrations, technical education, and Proof of Concepts. Becoming a trusted advisor and providing a top-notch customer experience is critical. This includes supporting technical escalations, driving product deployment, and answering technical questions throughout the sales process in order to progress and close sales and develop customer relationships.

Responsibilities

Actively identifies, develops and progresses Identity & Access Management (IAM) sales opportunities within their assigned territories segments and assigned clients.
Provides strategic direction and leadership to client decision-makers related to IBM proposed Identity & Access Management (IAM) solutions supporting the clients’ business transformation initiatives.
Acts as a deep technical expert in IBM Identity & Access Management (IAM) solutions and leverage your experience to make presales engagements successful.
Collaborates with other internal IBM teams and stakeholders to drive unmatched customer satisfaction and client adoption of IBM’s Identity & Access Management (IAM) portfolio.
Prepares and delivers value-based demonstrations of IBM software for new prospects and existing customers.
Assists in scoping, planning, and implementation of POVs (Proof of Values) and other pre-sales activities.
Contributes to RFI/RFP responses, ensuring technical accuracy and alignment with customer requirements.
Understands IBM’s Automation point of view for enterprise Identity & Access Management (IAM) solutions, the completive landscape, market trends, and effectively position IBM’s unique value proposition.
Supports customer technical escalations, health checks, best practice sharing, designing solutions, and answers technical questions throughout the sales process to identify/progress/close sales and develop customer relationships.

Develops, nurtures and maintains deep technical account relationships with client stakeholders and leaders.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

Hands-on technical experience IBM Verify Identity Protection, AuthMind, IBM Verify App Gateway, IBM Trusteer, and IBM QRadar.
Practical experience in customer-facing technical role, enterprise tech sales, consulting services, or equivalent.
Skilled in consultative selling, with an understanding of the client's needs and IBM capabilities.
Ability to identify and envision opportunities.
Ability to effectively showcase and demonstrate solutions/technologies in a customer facing scenario.
Strong presentation and communication skills

Preferred technical and professional experience

In-depth experience with HashiCorp Vault.
In-depth Cloud Platform knowledge in one of the following: Microsoft Azure, Google Cloud Platform/Anthos, Amazon/AWS, IBM Public Cloud
Applied knowledge of building and operating clusters effectively on a Kubernetes platform (preferably Red Hat OpenShift)
Ability to act as a customer advocate, aligned with customers’ business needs.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

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