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IBM
In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
− Design and implement data pipelines for collecting, processing, and transforming data relevant for RAG and model evaluation.
− Develop and manage data indexing and search systems (e.g., Vector Databases, Elasticsearch, Pinecone) for efficient Retrieval in RAG.
− Select, train, and optimize ML models to enhance chatbot functionality (e.g., for intent understanding, entity extraction, sentiment analysis, if relevant).
− Design and implement methodologies for evaluating the performance of RAG models, conversational flows, and the overall chatbot user experience.
− Monitor model performance in production and implement strategies for retraining and improvement.
− Collaborate with Business/Technical Analysts to understand business metrics and translate them into technical metrics.
− Ensure data quality and integrity.
− Minimum of 4 years of experience in Machine Learning Engineering or Data Science with an emphasis on NLP.
− Expert knowledge of Python and relevant ML/DL libraries (TensorFlow, PyTorch, scikit-learn, Hugging Face Transformers).
− In-depth knowledge of NLP and RAG (Retrieval Augmented Generation) concepts.
− Experience with vector databases and search engines (e.g., Milvus, Pinecone, Elasticsearch).
− Practical experience with GCP AI/ML services (Vertex AI, BigQuery ML, Cloud Natural Language API, Cloud AI Platform).
− Google certification "Generative AI Leader", " Data Practitioner" , “Machine Learning Engineer”, "Cloud Database Engineer", "Data Engineer", "Cloud Security Engineer"
− Experience with data pipelines and ETL processes.
− Strong analytical skills and the ability to interpret complex datasets.
− Experience with A/B testing and experimental design for ML models.
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.