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AIX/OCP Specialist in TLS

IBM

Bratislava, Slovakia

Posted on Nov 19, 2025

Introduction

As a TAM (Technical Account Manager), you resolve issues impacting IBM client business and play a key role in enhancing the client experience. You lead the problem resolution process through analysis and troubleshooting, deploying workarounds or fixes. You leverage and train IBM AI and other cognitive-based knowledge sources for high quality and timely problem resolution. You create and reuse knowledge assets and content to promote client self-sufficiency. You coordinate input from Development, Services and Field teams to deliver a technical solution. You collaborate with Development to drive product quality, functionality, and usability improvements. You understand the client’s business and technical needs and act as their trusted advisor for successful deployment of IBM products. Leads technical support and subject matter expert.

Your role and responsibilities

Technical Specialists in this Job Role will have expertise in one or more server technologies, including different hardware architectures and operating systems.
Apply your technical skills to support the operation and maintenance of vendor products, services, and solutions
Sizing, troubleshooting, and resolving critical client situations
Create and reuse knowledge assets and content to promote client self-sufficiency
You resolve issues impacting IBM client business and play a key role in enhancing the client experience
Communicate with clients on a regular basis, helping them resolve software issues and maintain a positive relationship

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

At least 3 years of relevant experience with Data Center Software admin/support
knowledge of AIX for deployment and day-to-day administration
knowledge of PowerVM technology for deployment and day-to-day administration
knowledge of cluster software - PowerHA
knowledge of RH OpenShift
the ability to write scripts in Shell
fluency in spoken and written English
fluency in spoken and written Slovak language

Preferred technical and professional experience

knowledge of IBM Power technology
knowledge of SAN/storage technology
experience in independent service work (installations/technical support)
interpersonal skills, ability to work in a team
ability to work under pressure
knowledge of Linux (RedHat/Suse) in terms of implementation and daily administration
knowledge of Oracle or DB2 software will be an advantage
knowledge of Ansible technology will be an advantage
having open-source certification, eg RedHat, Suse, will be an advantage

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

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