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Senior UX Designer for AI

IBM

Software Engineering, Product, Design, Data Science

Bengaluru, Karnataka, India

Posted on Nov 5, 2025

Introduction

At IBM, design is more than a job—it's a mindset. We believe that great design drives innovation, simplifies complexity, and creates meaningful experiences for users. As part of the Integration Design Team within IBM Software, you’ll be at the forefront of shaping the user experience for IBM’s cutting-edge integration products that power enterprise transformation across hybrid cloud and AI.

Your role and responsibilities

Lead UX strategy and execution for one or more product areas within IBM’s Integration portfolio, including AI-powered features and workflows.
Translate business and user needs into innovative design solutions that are elegant, accessible, and technically feasible.
Design intuitive interfaces for AI-driven experiences such as intelligent assistants, predictive analytics, and generative design tools.
Demonstrate competency in designing for AI by showcasing a deep understanding of how users interact with intelligent systems—addressing aspects like trust, transparency, explainability, and user control.
Present case studies or portfolio examples that highlight successful design of AI features, including the problem space, design approach, user research insights, and measurable impact.
Facilitate design workshops, stakeholder reviews, and user research sessions to inform and validate AI-related design decisions.
Create wireframes, prototypes, user flows, and high-fidelity visuals using industry-standard tools like Figma.
Advocate for user-centered design principles across the product lifecycle, especially in the context of emerging AI capabilities.
Mentor junior designers and contribute to design best practices and standards.
Collaborate closely with global teams to ensure design consistency and alignment with IBM Design Language.

Continuously evaluate and improve the user experience through data, feedback, and usability testing, including testing of AI-driven interactions.

Required education

Master's Degree

Preferred education

Master's Degree

Required technical and professional expertise

8+ years of experience in UX design, with a strong portfolio showcasing enterprise or complex system design.
Experience designing for AI-powered products or features, including conversational interfaces, intelligent automation, or data-driven insights.
Proficiency in design tools such as Figma and Mural
Strong understanding of UX principles, interaction design, and information architecture.
Experience working in Agile environments and collaborating with cross-functional teams.
Excellent communication and presentation skills.

Ability to lead design initiatives and influence product direction.

Preferred technical and professional experience

Experience designing for cloud, integration, or developer-focused products.
Understanding of AI concepts such as machine learning, natural language processing, and generative AI.
Familiarity with accessibility standards and inclusive design.
Background in HCI, Design Thinking, or related disciplines.
Prior experience in mentoring or leading design teams.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.

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